劳动力短缺对美敦兄弟公司员工工作满意度和工作积极性的影响分析

Ageng Saepudin Kanda S, Siti Mariah
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引用次数: 0

摘要

摘要基本上,所有公司都希望在经营业务时获得利润,并能尽量减少业务经营中出现的损失。因此,许多公司都拥有素质良好的员工队伍,但员工人数较少。因此,公司往往把各个领域的工作交给一个员工负责,以便通过尽量减少损失来按计划实现目标,其中之一就是尽量减少公司的劳动力。劳动力不足会影响员工的工作满意度和工作积极性。适当数量的工人可以使分店的运营更容易控制,因为工人短缺会减缓运营活动的进程,导致分店的条件变得不理想。除此之外,劳动力不足也会影响工作积极性,因为工作时间过长和工作内容繁多会降低工作士气。这使得员工在工作中因注意力不集中而更容易犯错。不仅如此,劳动力不足还会导致客户投诉数量增加,因为服务质量不尽如人意。 关键词:反映文章内容的 3-5 个单词或短语(按字母顺序排列)。 摘要。基本上,所有企业在经营过程中都希望获得利润,并能够将经营过程中出现的损失降到最低。因此,许多公司都拥有一支素质良好的员工队伍,但工人的数量却少之又少。 所以,一家公司往往会将各个领域的责任强加给一支员工队伍,以便通过最大限度地减少损失来按计划实现目标,其中之一就是最大限度地减少公司的劳动力。劳动力不足会影响员工的工作满意度和工作积极性。员工人数的合适与否会使分店的运营控制更加顺畅,因为人手不足会导致运营活动进程缓慢,从而不利于分店的经营状况;此外,人手不足还会影响工作积极性,因为过长的工作时间和重复的工作内容会降低员工的工作热情,从而导致员工在工作中因注意力不集中而出错的概率很高。 不仅如此,人手不足还会因服务不尽如人意而导致客户投诉数量增加。关键词劳动力;工作满意度;工作动机;米顿兄弟公司
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Analisis Dampak Minimnya Tenaga Kerja Terhadap Kepuasan Kerja dan Motivasi Kerja Karyawan Midun Brothers
Abstract. Basically, all companies want profits in running their business, and are able to minimize losses that occur in running their business. Therefore, many companies have good quality workforce but the number of employees is small. So a company often gives responsibility for various fields to one workforce in order to achieve goals according to plan by minimizing losses, one of which is by minimizing the workforce in a company. Lack of labor can have an impact on employee job satisfaction and employee work motivation. The right number of workers can make it easier to control outlet operations, because a shortage of workers can slow down the process of operational activities, causing outlet conditions to become unconducive. Apart from that, the lack of labor also affects work motivation because it can reduce work morale due to excessive working hours and multiple job descriptions. This makes it more likely that an employee will make mistakes due to decreased concentration at work. Not only that, the lack of labor also causes the number of customer complaints to increase due to less than optimal service.   Keywords: 3-5 words or phrases that reflect the contents of the article (alphabetically).     Abstrak. Pada dasarnya, semua perusahaan menginginkan keuntungan dalam menjalankan usahanya, serta mampu meminimalisir kerugian yang terjadi pada jalannya usaha. Oleh sebab itu banyak perusahaan yang memiliki kualitas tenaga kerja yang baik namun dengan kuantitas tenaga kerja yang minim.Maka sebuah perusahaan tak jarang membebankan sebuah tanggung jawab berbagai bidang pada satu tenaga kerja guna mencapai tujuan sesuai rencana dengan meminimalisir kerugian yang didapat, salah satunya dengan meminimalisir tenaga kerja pada sebuah perusahaan. Minimnya tenaga kerja dapat berdampak pada kepuasan kerja karyawan dan motivasi kerja karyawan. Kesesuaian jumlah tenaga kerja dapat melancarkan kendali operasional outlet, karena minimnya tenaga kerja dapat mengakibatkan lambatnya proses kegiatan operasional sehingga menyebabkan kondisi outlet menjadi tidak kondusif,selain itu minimnya tenaga kerja juga berpengaruh pada motivasi kerja karena dapat meurunkan semangat akibat jam kerja berlebih serta double job deskripsi yang menyebabkan kemungkinan besar seorang karyawan melakukan kesalahn karena menurunnya konsentrasi dalam bekerja.Tidak hanya itu, minimnya tenaga kerja juga menyebabkan jumlah complain customer meningkat karena terjadinya pelayanan yang kurang maksimal. Kata kunci : Labor, Job Satisfaction, Work Motivation, Midun Brothers
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