企业所在地和口碑对购买决策的影响

Frans Sudirjo, Catarina Cori Pradnya Paramita, Indri Yani, M. Marjuki, Eva Yuniarti Utami
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引用次数: 0

摘要

研究人员认为,靠近目标市场的战略性商业地点是影响消费者购买决策的因素之一。这种接近目标市场的地理位置会让消费者决定购买、感到满意,并与其他消费者交流,鼓励其他消费者与在战略位置上设有销售点的生产商分享购买决策。因此,本研究旨在分析商业区位和口碑对消费者购买决策的影响。本研究为定量研究,采用解释性方法,使用问卷调查法收集数据。调查问卷发放给印尼各地的 Indomaret 和 Alfamart 消费者,标准是至少购物 3 次。调查问卷包含同意、非常同意、不同意、非常不同意和既不同意也不相同的 16 个问题。研究结果表明,由于 P 值为正且低于 0.036 的显著性水平,因此商业地点变量对采购决策有积极的影响。这与研究者的陈述和上述问卷问题的方向一致,即战略性商业地点可以增加购买决策,因为它容易到达、距离近且不需要花费很多时间。因此,第一个研究者的假设和信念是合理的,可以接受。除此之外,如果口碑变量对购买决策具有正向关系和显著影响,那么第二个研究假设和信念的结果也显示出相同的结果,因为 P 值为正,且低于 0.05 的显著性水平,即 0.029。由此推断,消费者之间的口碑或口碑传播可以提高消费者的购买决策和购买热情。 关键词商业地点、口碑、购买决策
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Business Location and Word of Mouth on Purchasing Decisions
A strategic business location that is close to the target market is one of the factors that researchers believe can influence consumer purchasing decisions. This close location will make consumers decide to purchase, be satisfied, and communicate with other consumers to encourage enthusiastic other consumers to share purchasing decisions with producers who have sales points in strategic locations. Therefore, this research aims to analyze the influence of business location and word of mouth on consumer purchasing decisions. This research is quantitative research with an explanatory approach that uses a questionnaire method in collecting data. The questionnaire was distributed to Indomaret and Alfamart consumers spread throughout Indonesia with the criteria of having shopped at least 3 times. The questionnaire contains statements of agree, strongly agree, disagree, strongly disagree, and neither agree nor the same on the 16 question items asked. The result thi research show the Business Location variable can have a positive relationship and a significant influence on Purchasing Decisions because the P-Values value is positive and is below the significance level of 0.036. This is in line with the researcher's statement and the direction of the questionnaire questions above which shows that a strategic business location can increase purchasing decisions because it is easy to reach, close, and does not take a lot of time. Thus, the first researcher's hypothesis and beliefs can be justified and accepted. Apart from that, the results of the second research hypothesis and beliefs also show the same results if the Word of Mouth variable has a positive relationship and a significant influence on Perchase Decision because the P-Values value is positive and is below the 0.05 significance level, namely 0.029. It is reasoned that word of mouth or word of mouth communication between consumers can increase purchasing decisions and enthusiasm between consumers.    Keywords: Business Location, Word of Mouth, Purchase Decision
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