HEMŞİRELERE YÖNELİK PSİKOLOJİK ŞİDDET İLE ÇATIŞMA EYLEM STİLLERİ ARASINDAKİ İLİŞKİ: KESİTSEL BİR ÇALIŞMA

Aims: This study aimed to evaluate correlation between psychological violence and conflict action styles against nurses and in order to identify factors affecting.. Materials and Methods: This is a descriptive and correlational study. All registered nurses who communicate with patients and colleagues and work in a hospital setting were included in the study. The data of the study were collected using the "Personal Data Collection Form", "Workplace Psychological Violence Instrument (WPVBI)" and "Conflict Activity Styles Inventory (CASI)". Mann Whitney U test was determined by the Kruskal Wallis H test for independent groups. Dunn's multiple comparison test was used to determine the differences between groups. Extension of Generalized Linear Models (GDM) for assumptions of regression analysis were used. Results:The current study found that the CASI and WPVBI subscale scores of the nurses statistically differ in relation to the clinics they work in, the type of hospital they are in, their working hours, the number of patients they are caring for, the number of nurses working in shifts, the belief in teamwork, manager support, and the level of communication with the clinicians (p<0.05). Further analysis demonstrated that the total score effects of avoidant and compulsive approaches on WPVBI scores were statistically significant (p<0.05). Conclusions: Nurses should be taught to use effective conflict action styles in order not to be exposed to psychological violence.