赞比亚天主教机构善治监测与评估系统的本质

Jonas Phiri
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摘要

监测与评估(M&E)是一个涉及收集和分析数据的过程,以衡量实现特定目标和目的的进展情况。这一过程有助于各组织确定哪些是有效的,哪些是无效的,并就如何改进其计划和项目做出明智的决策。本文重点论述了在赞比亚,特别是在卢萨卡的天主教机构中开展监测与评估的必要性。它强调了这样一个事实,即由于监测和评价机制不完善,这些机构没有良好的管理。M&E 的唯一手段就是开会。研究在卢萨卡区和中央省的部分地区进行。研究在 7 个机构进行。样本量为 257 份。对一线、中层和高层领导以及管理职位的人员有目的性地随机发放了 252 份调查问卷,并有目的性地进行了 5 次深入访谈。报告指出,管理不善的原因是基于结果的监测和评价系统不完善、对关键成果领域(KRA)和关键绩效指标(KPI)重视不够以及对机构活动的监测不规范。提出的建议是,需要在绩效管理、管理指导方法(善治)和加强监测与评估系统等领域进行能力建设。从理论上讲,这些结果可以推广到赞比亚的所有天主教机构。关键词天主教机构、善治、关键绩效指标、关键成果领域、监测与评估、管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Essence of Monitoring and Evaluation Systems for Good Governance of Catholic Institutions in Zambia
Monitoring and evaluation (M&E) are a process that involves collecting and analysing data to measure progress toward achieving specific goals and objectives. This process helps organisations to identify what is working and what is not and to make informed decisions on how to improve their programs and projects. This paper focuses on the necessity of M&E in Catholic institutions in Zambia, Lusaka in particular. It underscores the fact that there is no good governance in these institutions due to inadequate M&E mechanisms. The only means of M&E are meetings. The research was done in Lusaka District and some parts of Central Province. It was conducted in 7 institutions. The sample size was 257. There were 252 questionnaires which were administered purposively and randomly to those in the first line, middle and top leadership, and management positions, and 5 in-depth interviews were carried out purposively. It identifies the causes of poor governance as inadequate results-based M&E systems, deficient focus on Key Result Areas (KRAs) and Key Performance Indicators (KPIs), and irregular monitoring of institutional activities. The recommendations were that there was need to build capacity in the areas of performance management, stewardship approach to management (good governance), and to enhance M&E systems. Theoretically, the results can be generalised to all Catholic institutions in Zambia. Keywords: Catholic Institutions, Good Governance, Key Performance Indicators, Key Result Areas Monitoring and Evaluation, Stewardship.
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