美国企业家的用户体验实践视角:用户参与创新方法调查

Ryan Weber, John M. Spartz
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引用次数: 0

摘要

本文探讨了企业家如何让用户参与创新,以确定企业家与对用户体验(UX)感兴趣的技术与专业交流(TPC)学者之间的合作机会。本文对美国企业家(N = 100)进行了调查,询问他们何时以及如何让用户参与产品开发。结果表明,大多数企业家确实让用户参与到推动创新和了解市场的过程中,但主要是通过非正式途径。我们的研究表明,用户体验可以作为 TPC 学者和企业家的连接点,尤其是如果 TPC 强调用户体验在创新中的作用,并为企业家提供高效可靠的用户研究方法的话。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Perspectives on UX Practices for American Entrepreneurs: A Survey of User Engagement Approaches to Innovation
This article explores how entrepreneurs engage users in innovation in order to identify collaboration opportunities between entrepreneurship and technical and professional communication (TPC) scholars interested in user experience (UX). This article surveyed American entrepreneurs (N = 100) asking when and how they involve users in product development. The results suggest that most entrepreneurs do engage users to drive innovation and understand their markets, but do so largely through informal means. Our research suggests that UX can serve as a connection point for TPC scholars and entrepreneurs, especially if TPC emphasizes the role of UX in innovation and offers entrepreneurs efficient yet reliable user-research methodologies.
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