Duncan Koerber, Tim Ribaric, Fletcher Johnson, Cal Murgu, David Sharron
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The Role of Municipalities in Communicating for Community Resilience during the COVID-19 Pandemic: A Study of Niagara Region’s Crisis Communication
Background: Municipal governments have played an important but underappreciated role in crisis communication for community resilience during the COVID-19 pandemic. Analysis: This study analyzes the Niagara Region municipal webpage communication from web archives over the first two years of the pandemic, employing computational research methods and close reading to understand the strengths and deficiencies of municipal COVID-19 communication. Conclusion and implications: This study finds that the communication of the upper-tier municipality Niagara Region addressed the needs of citizens; however, the communication of the lower-tier municipalities varied and showed deficiencies.
期刊介绍:
The objective of the Canadian Journal of Communication is to publish Canadian research and scholarship in the field of communication studies. In pursuing this objective, particular attention is paid to research that has a distinctive Canadian flavour by virtue of choice of topic or by drawing on the legacy of Canadian theory and research. The purview of the journal is the entire field of communication studies as practiced in Canada or with relevance to Canada. The Canadian Journal of Communication is a print and online quarterly. Back issues are accessible with a 12 month delay as Open Access with a CC-BY-NC-ND license. Access to the most recent year''s issues, including the current issue, requires a subscription. Subscribers now have access to all issues online from Volume 1, Issue 1 (1974) to the most recently published issue.