快讯:信息技术的多层次协同作用促进业务整合:竞争网络与运营绩效

IF 4.8 3区 管理学 Q1 ENGINEERING, MANUFACTURING
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引用次数: 0

摘要

企业对信息的多层次获取在提高经营业绩方面发挥着重要作用。在应对激烈竞争的过程中,企业越来越多地通过信息技术加强运营整合。竞争网络是一个重要的信息来源,但往往被忽视,如果利用得当,可为企业带来显著的竞争和运营优势。在本研究中,我们建立了一个运营绩效(企业层面)的多层次研究模型,该模型同时考虑了信息技术对运营整合(ITOI,企业层面)和竞争经纪(竞争网络层面)的影响。我们阐述了 ITOI 和竞争经纪如何通过竞争行动、信息和资源的互补性和关联性为企业提供协同效应,从而提高其运营绩效。我们使用包括多个行业的企业在内的 7 年纵向二级数据集对该模型进行了评估,发现 ITOI 和竞争性经纪对经营业绩具有协同效应的论点得到了支持。我们的探索性分析发现,创新效率是支撑 ITOI、竞争性经纪和经营业绩之间关系的理论机制。利用 ITOI 的分类措施进行的进一步探索性分析突出表明,协同效应来自于整个供应链和组织职能领域内的 IT 协调和整合。这些发现对于内生性和替代模型规格的担忧都是可靠的。我们对信息技术与运营绩效之间关系的集体理解做出了三项重要贡献--协同效应是实现运营绩效的一种手段、多层次关系模型以及对 ITOI、竞争经纪和运营绩效之间关系的细微理解。总之,我们总结了信息技术对经营业绩的多层次影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
EXPRESS: Multilevel Synergy of IT for Operational Integration: Competition Networks and Operating Performance
Firms’ multilevel access to information plays a significant role in improving operating performance. Increasingly, firms are enhancing their operational integration through IT as they grapple with intense competition. Competition networks are an essential but often overlooked source of information that, if leveraged correctly, can provide firms with significant competitive and operational advantages. In this study, we develop a multilevel research model of operating performance (firm level) that simultaneously considers the effects of IT for operational integration (ITOI, firm level) and competitive brokerage (competition network level). We explicate how ITOI and competitive brokerage afford firms’ synergy through complementarities and relatedness of competitive actions, information, and resources to improve their operating performance. We assess the model using a 7-year longitudinal secondary dataset that includes firms from multiple industries, and find support for our thesis that ITOI and competitive brokerage have a synergistic effect on operating performance. Our exploratory analysis uncovers innovation efficiency as a theoretical mechanism underlying the relationships between ITOI, competitive brokerage, and operating performance. Further exploratory analyses with disaggregated measures of ITOI highlight that synergies arise from IT-enabled coordination and integration across the supply chain and within functional areas of an organization. These findings are robust to concerns of endogeneity and alternative model specifications. We make three critical contributions to our collective understanding of the relationship between IT and operating performance—synergy as a means through which operating performance is realized, a multilevel model of relationships, and a nuanced understanding of the relationships between ITOI, competitive brokerage, and operating performance. Overall, we provide a summative view of multilevel effects of IT on operating performance.
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来源期刊
Production and Operations Management
Production and Operations Management 管理科学-工程:制造
CiteScore
7.50
自引率
16.00%
发文量
278
审稿时长
24 months
期刊介绍: The mission of Production and Operations Management is to serve as the flagship research journal in operations management in manufacturing and services. The journal publishes scientific research into the problems, interest, and concerns of managers who manage product and process design, operations, and supply chains. It covers all topics in product and process design, operations, and supply chain management and welcomes papers using any research paradigm.
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