企业社会责任会推动可持续购买意向吗?新兴经济体的实证研究

Thanh Tiep Le, Tien Le Thi Cam, Nhan Nguyen Thi, Vi Le Ngoc Phuong
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引用次数: 0

摘要

研究目的研究企业社会责任意识(pCSR)、环境关注(EC)和消费者环境知识(CK)是否会对可持续购买意向(SPI)产生影响。此外,本文还有助于调查消费者态度(CAs)在购买意向与上述三个因素之间的中介影响。设计/方法/途径本文使用 SmartPLS(4.0 版)结构方程模型(SEM)和定量方法分析了 457 份消费者回复。调查样本包括 18 至 34 岁的个人,男女比例为 70 比 30。本研究旨在为时尚、食品和消费品领域的制造企业研究和实践新方向。研究结果研究表明,通过提出的假设,pCSR、EC、CK 和 SPI 之间存在着有利的联系。原创性/价值本研究重要而独特的结果鼓励消费者和企业改变对社会的认知。消费者应逐步改变其日常生活习惯,消费更多可持续产品。因此,这一结果将推动制造业企业改变其运营程序,以便在企业各级管理层的帮助下,支持从产品生产向更友好的流程转变。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Do corporate social responsibility drive sustainable purchase intention? An empirical study in emerging economy
PurposeThe purpose of the research is to investigate whether corporate social responsibility awareness (pCSR), environmental concerns (EC) and consumer environmental knowledge (CK) will have an impact on sustainable purchase intention (SPI). Furthermore, this paper also contributes to surveying the mediating impact of consumer attitudes (CAs) between intention and the three factors mentioned above.Design/methodology/approachSmartPLS (version 4.0) structural equation modeling (SEM) and quantitative methods were used to analyze 457 responses from consumers. The survey sample consisted of individuals between the ages of 18 and 34, with a male-to-female ratio of 70 to 30. The study aims to examine and put into practice new directions for manufacturing firms in the fields of fashion, food and consumer products. At the same time, provide more convincing evidence about the use of these fields in the research.FindingsThe study showed a favorable link between pCSR, EC, CK and SPI through the proposed hypotheses. The research additionally showed that CAs mediate between the aforementioned variables.Originality/valueThe important and distinctive results of this study encourage both consumers and enterprises to make changes in their perceptions of society. Consumers should gradually change their daily lifestyle by consuming more sustainable products. As a result, this outcome will provide the impetus for manufacturing businesses to alter their operational procedures in order to support the shift from the production of products to more friendly processes, with the help of all levels of management within the business.
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