{"title":"数字福利国家的紧张局势:关爱与控制的三个视角","authors":"Irina Zakharova, Juliane Jarke, Anne Kaun","doi":"10.1177/14407833241238312","DOIUrl":null,"url":null,"abstract":"Proponents of digital transformation in welfare provision argue that digital technologies can take over tedious tasks and free resources to provide better care for those in need. Digital technologies, however, are often developed in line with a logic of control and dispositions around surveillance and efficiency which challenge careful engagements. In this conceptual article, we explore emerging tensions in digital welfare arrangements and propose an analytical framework to illuminate interrelations between care and control in values, infrastructures, and work related to the provision of welfare services. Illustrating the application of this framework with three empirical vignettes, we discuss how digital welfare technologies shape relations between state care and control. Considering theories of care in relation to the digital welfare state, we give a nuanced perspective on the contingencies of the digital transformation and add to the literature concerned with social justice by attending to everyday lived experiences in-between control and care.","PeriodicalId":47556,"journal":{"name":"Journal of Sociology","volume":null,"pages":null},"PeriodicalIF":1.4000,"publicationDate":"2024-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Tensions in digital welfare states: Three perspectives on care and control\",\"authors\":\"Irina Zakharova, Juliane Jarke, Anne Kaun\",\"doi\":\"10.1177/14407833241238312\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Proponents of digital transformation in welfare provision argue that digital technologies can take over tedious tasks and free resources to provide better care for those in need. Digital technologies, however, are often developed in line with a logic of control and dispositions around surveillance and efficiency which challenge careful engagements. In this conceptual article, we explore emerging tensions in digital welfare arrangements and propose an analytical framework to illuminate interrelations between care and control in values, infrastructures, and work related to the provision of welfare services. Illustrating the application of this framework with three empirical vignettes, we discuss how digital welfare technologies shape relations between state care and control. Considering theories of care in relation to the digital welfare state, we give a nuanced perspective on the contingencies of the digital transformation and add to the literature concerned with social justice by attending to everyday lived experiences in-between control and care.\",\"PeriodicalId\":47556,\"journal\":{\"name\":\"Journal of Sociology\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":1.4000,\"publicationDate\":\"2024-03-12\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Sociology\",\"FirstCategoryId\":\"90\",\"ListUrlMain\":\"https://doi.org/10.1177/14407833241238312\",\"RegionNum\":2,\"RegionCategory\":\"社会学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"SOCIOLOGY\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Sociology","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/14407833241238312","RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"SOCIOLOGY","Score":null,"Total":0}
Tensions in digital welfare states: Three perspectives on care and control
Proponents of digital transformation in welfare provision argue that digital technologies can take over tedious tasks and free resources to provide better care for those in need. Digital technologies, however, are often developed in line with a logic of control and dispositions around surveillance and efficiency which challenge careful engagements. In this conceptual article, we explore emerging tensions in digital welfare arrangements and propose an analytical framework to illuminate interrelations between care and control in values, infrastructures, and work related to the provision of welfare services. Illustrating the application of this framework with three empirical vignettes, we discuss how digital welfare technologies shape relations between state care and control. Considering theories of care in relation to the digital welfare state, we give a nuanced perspective on the contingencies of the digital transformation and add to the literature concerned with social justice by attending to everyday lived experiences in-between control and care.