消费者对自来水供应的看法及其为改善供水付费的意愿:来自印度东部一个邦的证据

Water Supply Pub Date : 2024-03-18 DOI:10.2166/ws.2024.054
Tapasi Mohanty, Himanshu Sekhar Rout
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引用次数: 0

摘要

本研究的目的是分析消费者对自来水供应的看法、消费者对改善供水的付费意愿以及影响因素。样本单位为公共卫生分区的消费者家庭。样本数量为 181 个。采用多阶段随机抽样程序选择样本家庭。采用描述性统计和结构方程模型对数据进行分析。本研究发现,消费者满意度受供水量、水压、时间和视觉方面的影响。造成供水中断的主要因素包括管道破裂、飓风影响、夏季耗水、施工、电机损坏和水库清洁。住户对预付款、预付款的好处以及领取收据的正确程序了解不多。家庭收入、教育程度、对水质的满意度、服务协议期限、供水价格和夏季水量的充足性直接影响消费者的付费意愿。对外观和口感的不满会影响对水质的不满,并间接影响支付意愿。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Consumers’ perception of piped water supply and their willingness to pay for improved water supply: evidence from an Eastern Indian state
The objectives of the study are to analyse the perception of consumers on piped water supply, the consumers’ willingness to pay for improved water supply, and the factors that affect it. The sample unit is the consumer household of the public health divisions. The sample size is 181. A multistage random sampling procedure was adopted to choose the sample household. Descriptive statistics and structural equation models are used to analyse the data. This study found that consumer satisfaction is influenced by water supply quantity, pressure, timing, and visual aspects. The main factors causing interruptions include pipeline breakage, cyclone impact, summer water depletion, construction work, motor damage, and reservoir cleaning. Households are not well-informed about advance payment, its benefits, and the proper procedure for obtaining a receipt. Household income, education, satisfaction with water quality, the period of the service association, supply water price, and sufficiency of water during summer directly affect consumers’ willingness to pay. Discontent with appearance and taste affects quality dissatisfaction and indirectly willingness to pay.
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