在 Sapient 转变绩效管理系统

IF 0.1 Q4 MANAGEMENT

Asian Journal of Management Cases Pub Date : 2024-03-21 DOI:10.1177/09728201241231652

Pooja Gupta, Madhvi Sethi

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引用次数: 0

摘要

2013 年，Sapient 首席执行官 Alan Herrick 向其人力资源领导层提出了对现有绩效管理系统（PMS）有效性的担忧。他责成 Sapient 印度公司人事战略副总裁 Kameshwari Rao 评估当前的绩效考核系统，该系统依赖于钟形曲线和强制排名。拉奥带领一个核心团队，探索了替代现行制度的方法，取消了钟形曲线的使用。团队的研究结果提出了一种名为 "激发你的潜能"（EYP）的新方法，其重点是全年的定期对话，而不是在年终收集和传播绩效信息的单一工作。EYP 方法强调辅导和反馈。案例概述了 Rao 在面对组织各利益相关方对拟议的 EYP PMS 的反馈时所面临的两难境地。Rao 必须决定是继续采用钟形曲线系统，还是采用建议的 EYP 方法。

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Transforming the Performance Management System at Sapient

In 2013, Alan Herrick, the CEO of Sapient, raised concerns with his HR leadership regarding the effectiveness of the existing performance management system (PMS). He tasked Kameshwari Rao, Vice President of People Strategy at Sapient India, with evaluating the current performance appraisal system, which relied on bell curving and forced ranking. Leading a core team, Rao explored alternative systems to replace the current one, eliminating the use of the bell curve.The team’s findings led to the proposal of a new approach named ‘enabling your potential’ (EYP), focusing on regular conversations throughout the year rather than a singular year-end effort for gathering and disseminating performance information. The EYP approach emphasized coaching and feedback. The case outlines the dilemma faced by Rao when confronted with feedback from various organizational stakeholders regarding the proposed EYP PMS. Rao must decide whether to persist with the bell curve system or adopt the proposed EYP approach.

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来源期刊

Asian Journal of Management Cases MANAGEMENT-

CiteScore

0.70

自引率

0.00%

发文量

期刊介绍： Asian Journal of Management Cases is a peer-reviewed journal that aims at providing high-quality teaching material to academics, consultants, and management developers, through cases on management practices in the socioeconomic context of developing Asian countries. The journal covers all administrative disciplines including accounting and finance, business ethics, production and operations management, entrepreneurship, human resource management, management information systems, marketing, organizational behaviour, strategic management, and managerial economics. Each issue of Asian Journal of Management Cases comprises four to five original case studies. Teaching cases should be accompanied with a Teaching Note (TN). Even though the TN will not be published, it is necessary for the review process and can be obtained by contacting the authors directly. Please refer to the online submission guidelines for details on writing a teaching note. AJMC does not publish pure research or applied research based on field studies (not case studies). The journal is published in March and September every year with thematically focused issues occasionally.