基于自然语言处理技术的智能客户服务系统的优化注意力增强时序图卷积网络研究

IF 2.9 4区计算机科学 Q2 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE

Applied Artificial Intelligence Pub Date : 2024-03-19 DOI:10.1080/08839514.2024.2327867

Zhifeng Wei, Hongyan Wang, Qiang Xu, Yi Qu, Wei Xing

引用次数: 0

摘要

消费者已开始将注意力从产品功能转移到可能从物品中提取的价值上。公司已开始使用客户服务系统（CSS）来应对这一趋势。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Optimized Attention Enhanced Temporal Graph Convolutional Network Espoused Research of Intelligent Customer Service System based on Natural Language Processing Technology

Consumers have begun to move their attention away from product functioning and toward value probably extracted from items. Companies have begun to use customer service systems (CSS) in response to ...

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来源期刊

Applied Artificial Intelligence 工程技术-工程：电子与电气

CiteScore

5.20

自引率

3.60%

发文量

106

审稿时长

6 months

期刊介绍： Applied Artificial Intelligence addresses concerns in applied research and applications of artificial intelligence (AI). The journal also acts as a medium for exchanging ideas and thoughts about impacts of AI research. Articles highlight advances in uses of AI systems for solving tasks in management, industry, engineering, administration, and education; evaluations of existing AI systems and tools, emphasizing comparative studies and user experiences; and the economic, social, and cultural impacts of AI. Papers on key applications, highlighting methods, time schedules, person-months needed, and other relevant material are welcome.