Applying user-centered design and the Pi-CON methodology for vital signs sensor development.

Although telehealth, and in particular RPM, have demonstrated to drive many benefits, such as reduction in cost and hospital-acquired infections, previous research has shown many usability challenges when patients operate a medical device without supervision of a medical professional. To combat this issue, the Pi-CON methodology is applied to develop a novel sensor with the objective to continuously acquire a patient's vital signs from a distance, without the need to attach any markers or sensors to the patient, and with limited user interaction required. Pi-CON stands for passive, continuous and non-contact, and describes a way to improve the user experience for patients or caregivers that have a need to perform a vital signs measurement themselves, without the presence of a medical professional. The developed sensor utilises radar and optical sensing technologies and transmits acquired data to a cloud-based service where it can be viewed in near real-time by the patient or family members from anywhere via an intuitive user interface. This user interface, as well as the sensor itself were designed based on design needs and requirements to adhere to the user-centered design process. The development of the sensor, including utilised technologies, components, and the user interface are presented, including inspirations for future work.