确定在酒店和旅游业利用区块链技术的能力和制约因素

IF 9.1 1区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Fulya Acikgoz, Nikolaos Stylos, Sophie Lythreatis
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引用次数: 0

摘要

本研究的目的是综合围绕区块链技术(BCT)的大量研究,同时借鉴技术-组织-环境框架、基于资源的理论和约束理论,对酒店和旅游业(H&T)中区块链技术的能力(促进因素)和约束(障碍)进行概念化。从 2008 年至 2023 年(第一季度)的 544 篇文章中,我们抽取了 49 篇文章来构建关于该主题的现有研究。研究结果本系统性文献综述中关于酒店和旅游业 BCT 的研究结果为评估该研究领域的长期发展奠定了坚实的基础。根据发表年份、不同的研究方法、理论基础和适用背景,研究结果分为两组:BCT 的能力(促进因素)和制约因素(障碍)。 原创性/价值 据作者所知,这是首次尝试通过结合三种理论方法来综合与 H&T 研究中的 BCT 相关的研究。它为评估该领域 BCT 研究的发展奠定了基础。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Identifying capabilities and constraints in utilizing blockchain technology in hospitality and tourism

Purpose

The purpose of this study synthesises the body of research revolving around blockchain technology (BCT) whilst drawing on the technology-organization-environment framework, resource-based theory and theory of constraints, to conceptualize capabilities (enablers) and constraints (barriers) of BCT in the hospitality and tourism (H&T) industry.

Design/methodology/approach

A systematic literature review of BCT in the hotel and tourism industry has been achieved through two databases, i.e. Scopus and Web of Science. From 544 articles selected between the years 2008 and 2023 (first quarter), a sample of 49 articles was used to structure existing research on this subject.

Findings

The findings of this systematic literature review of BCT in the H&T literature establish a solid groundwork for assessing the evolution of this research area over time. Findings are classified into two groups: capabilities (enablers) and constraints (barriers) of BCT based on publication year, different research methods, theoretical underpinnings and applicable contexts.

Originality/value

To the best of the authors’ knowledge, this is one of the first attempts to synthesize studies related to BCT in H&T research by combining three theoretical approaches. It serves as a foundation to evaluate the development of BCT studies in this field.

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来源期刊
CiteScore
16.90
自引率
31.50%
发文量
239
期刊介绍: The International Journal of Contemporary Hospitality Management serves as a conduit for disseminating the latest developments and innovative insights into the management of hospitality and tourism businesses globally. The journal publishes peer-reviewed papers that comprehensively address issues pertinent to strategic management, operations, marketing, finance, and HR management in the field of hospitality and tourism.
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