面向可持续性的全面质量管理新定义

IF 3.6 4区管理学 Q2 MANAGEMENT

Total Quality Management & Business Excellence Pub Date : 2024-02-20 DOI:10.1080/14783363.2024.2312370

Cecilia Silvestri, Michela Piccarozzi, Alessandro Ruggieri, Francesco Pacchera

引用次数: 0

摘要

全球竞争的巨大压力迫使企业考虑将可持续发展纳入其质量管理模式，以确保通过改进质量管理获得持久的竞争优势。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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A new holistic definition of TQM towards sustainability

The intense pressure of global competition forces companies to consider incorporating sustainability into their quality management models to ensure a lasting competitive advantage through improved ...

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来源期刊

Total Quality Management & Business Excellence MANAGEMENT-

CiteScore

8.90

自引率

12.80%

发文量

期刊介绍： Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area. Total Quality Management & Business Excellence is the culture of an organization committed to customer satisfaction through continuous improvement. This culture varies both from one country to another and between different industries, but has certain essential principles which can be implemented to secure greater market share, increased profits and reduced costs. The journal provides up-to-date research, consultancy work and case studies right across the whole field including quality culture, quality strategy, quality systems, tools and techniques of total quality management and the implementation in both the manufacturing and service sectors. No topics relating to total quality management are excluded from consideration in order to develop business excellence.