乌格拉姆大学附属医院护士的薪酬满意度、工作动力与绩效之间的关系

Rosyida Avicennianing Tyas, Andreasta Meliala
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引用次数: 0

摘要

背景:护士是最大的人力资源,对病人的医疗服务质量有很大影响。护士的良好表现也会带来优质的医疗服务。如果员工对他们获得的报酬感到满意,并有很高的工作积极性,那么他们的工作表现就会提高。UGM 学术医院于 2021 年 10 月开始实施薪酬制度,但实施过程中仍存在利弊。薪酬制度实施后,护士的工作表现并没有明显改善。在就业状况和工作环境方面出现的各种问题也会影响护士的工作积极性。研究目的测量 UGM 学术医院薪酬制度满意度、工作动机和护士绩效之间的关系。研究方法:个案研究,解释性设计。定量数据来自问卷调查结果和文献研究。定性数据来自对护士代表、其他职业(医生)代表、室主任代表、护士长、人力资源主管和薪酬团队的深入访谈。研究结果UGM 学术医院护士的工作积极性水平被归类为中等,并趋向于高,多达 86.5%的护士属于中等类别,而其他 13.5%的护士属于高类别。薪酬满意度被归类为中等,趋向于低,多达 60.1%的人属于中等类别,而其他 39.9%的人属于低类别。关于工作动机和绩效的斯皮尔曼等级相关检验结果显示,P 值为 0.814,相关系数为 0.018;而关于报酬满意度和绩效的检验结果显示,P 值为 0.484,相关系数为 0.053。结论工作动机和薪酬满意度对 UGM 学术医院护士的绩效没有影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
HUBUNGAN KEPUASAN KOMPENSASI, MOTIVASI KERJA, DAN KINERJA PERAWAT DI RS AKADEMIK UGM
Background: Nurses are the largest human resource that has a big impact on the quality of health services to patients. Good nurse performance will result in good quality health services as well. Employee performance will increase if employees are satisfied with the compesation they receive and have high work motivation. UGM Academic Hospital began implementing a remuneration system in October 2021, but there are still pros and cons to its implementation. After the remuneration system was implemented, there was no significant improvement in nurse’s performance. Various problems that occur in terms of employment status and work environment can also affect nurse’s work motivation. Objective: To measure the relationship between remuneration system satisfaction, work motivation and nurse performance at UGM Academic Hospital. Method: Case study research with an explanatory design. Quantitative data was obtained from the results of filling out questionnaires and documentation studies. Qualitative data was obtained from in-depth interviews with representatives of nurses, other professions (doctors), representatives of room heads, heads of nursing, HR directors, and the remuneration team. Results: The level of work motivation of UGM Academic Hospital nurses was classified as medium and tended to be high, as many as 86.5% were in the medium category, while the other 13.5% were in the high category. The level of compensation satisfaction classified as medium tends to be low, as much as 60.1% is in the medium category, while the other 39.9% is in the low category. The results of the Spearman's Rank Correlation test on work motivation and performance show a p-value of 0.814 with a correlation coefficient of 0.018, while test on compensation satisfaction and performance show a p-value of 0.484 with a correlation coefficient of 0.053. Conclusion: There is no relationship between work motivation and compensation satisfaction on the performance of UGM Academic Hospital nurses.
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