医疗保健人力资源中的人才管理:新常态下的战略

Divya Aggarwal, Vijit Chaturvedi, Anandhi Ramachandran, Taniya Singh
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引用次数: 0

摘要

医疗保健行业总是容易受到各种变化和技术进步的影响。这就要求该行业更新其技能组合,以帮助遵守合规性和监管要求。COVID-19 带来了工作环境、医疗保健专业人员的观念和患者期望的变化,从而增加了复杂性。它清楚地表明,数字技术正在迅速改变医疗保健行业,同时也对人力资源产生了影响。在不断变化的情况下进行人才管理,是所有希望实现复原力、可持续性和获得竞争优势的组织所必须的。本研究旨在探讨大流行期间影响医疗保健人才管理的因素,确定面临的挑战,并提出大流行后的人才管理策略。通过文献检索,我们找到了与大流行期间医疗保健人才管理、挑战和经验教训相关的文章。研究结果表明,虽然传统的人力资源规划方式仍然适用,但当务之急是在所有活动中使用数字化工具,尤其是人才管理。电子病历、远程医疗、计算机化医嘱输入系统等数字化工具正在成为医疗保健行业的内在文化。因此,在选拔、培养和留住人才时,应将是否具备数字技能、使用工具的能力或学习和采用数字工具作为一项硬性要求。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Managing Talent Among Healthcare Human Resource: Strategies for a New Normal
The healthcare industry is always susceptible to diverse changes and technology advancements. This mandates that the sector updates its skill set that can help in complying with compliance and regulatory requirements. COVID-19 has added to the complexity by bringing in changes in the working environment, healthcare professionals’ perceptions and patients’ expectations. It has clearly shown that digital technologies are rapidly revolutionising healthcare and also having an impact on human resources. Talent management in the changing scenario is a must for all organisations looking towards resilience, sustainability and gaining a competitive advantage over others. The purpose of the current study is to explore the factors that have influenced healthcare talent management during the pandemic, identify the challenges and put forth a strategy for post-pandemic talent management. A literature-based search for identifying articles related to talent management in healthcare during the pandemic, the challenges and lessons learned has been carried out. Based on the findings, it is suggested that while traditional ways of human resource planning are still applicable, it is imperative that digital tools be utilised for all activities especially talent management. Digital tools such as electronic medical records, telemedicine, computerised physician order entry systems are becoming an inbuilt culture in healthcare. So, while selecting, developing and retaining talent, the existence of digital skill set, capability to work with the tools or learn and adopt should be considered as a mandatory requirement.
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