以游客满意度为中介的旅游吸引力和游客体验对重游意向的影响(对东爪哇布罗莫山旅游目的地的研究)

I. Ismadi, Suwitho Suwitho
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引用次数: 0

摘要

本研究的目的是在对布罗莫国家公园的研究中,通过游客满意度这一中介变量,确定旅游吸引力和游客体验对重游意向的影响。通过对四个变量的测试得出结论。本研究采用定量方法,通过观察、访谈、记录和向 100 名受访者发放问卷等方式收集数据,并使用研究工具测试、路径分析、假设检验和索贝尔检验等数据分析技术。通过本研究表明,旅游吸引力、旅游体验对游客满意度的影响具有正向显著效应,旅游吸引力、旅游体验对游客重游意向的影响由游客满意度间接中介,具有正向显著效应。理论意义:游客满意度作为旅游吸引力和旅游体验的中介可以提高重游意向,通过提高游客满意度,有可能提高东爪哇布罗莫山旅游目的地的重游意向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
THE EFFECT OF TOURISM ATTRACTION AND TOURIST EXPERIENCE ON REVISIT INTENTION MEDIATED BY TOURIST SATISFACTION (A STUDY AT MOUNT BROMO TOURIST DESTINATION, EAST JAVA)
This study aims to determine the influence of tourism attraction and tourist experience on revisit intention through tourist satisfaction as a mediating variable in a study at Bromo National Park. The four variables were tested to draw conclusions. This study used a quantitative approach, data collection techniques through observation, interviews, documentation, and distribution of questionnaires to 100 respondents, data analysis techniques using research instrument tests, path analysis, hypothesis testing, and Sobel test. Through this study, it shows that the influence of tourism attraction, tourist experience on tourist satisfaction has a positive and significant effect, the influence of tourism attractiveness, tourist experience on revisit intention indirectly mediated by tourist satisfaction has a positive and significant effect. Theoretical implications: tourist satisfaction as a mediator of tourism attraction and tourist experience can increase revisit intention, by increasing tourist satisfaction, it has the potential to increase revisit intention at the Mount Bromo tourist destination, East Java.
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