不正当任务对员工沉默和发声行为的影响:调节中介模型

IF 3.1 4区 管理学 Q2 MANAGEMENT
Xiaolong Yuan, Feng Wang, Mianlin Deng, Wendian Shi
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引用次数: 0

摘要

目的基于资源保护(COR)理论,本研究旨在探讨日常不正当任务对员工日常沉默和日常发声行为的影响,以及日常自我耗竭的中介作用和特质正念的调节作用。结果结果表明,每天的不正当任务与每天的沉默行为正相关,与每天的发声行为负相关;每天的自我耗竭在这些关系中起中介作用。特质正念调节了每日不正当任务对每日自我耗竭的影响,以及每日不正当任务对每日沉默和每日发声的间接影响。 实际意义管理者应注意尽量减少分配不正当任务。此外,建议组织为员工提供培训课程,帮助他们减少自我消耗。原创性/价值本研究通过调查不正当任务对员工内部声音和沉默的直接影响,为现有文献做出了贡献。通过这样做,本研究加深了对与不正当任务相关的后果的理解。同时,本研究还从资源的角度对不正当任务影响的潜在机制和边界条件提供了更多的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The effects of illegitimate tasks on employee silence and voice behavior: moderated mediation model

Purpose

Based on conservation of resources (COR) theory, this study aims to examine the impact of daily illegitimate tasks on employees' daily silence and daily voice behavior, as well as the mediating role of daily ego depletion and the moderating role of trait mindfulness.

Design/methodology/approach

Through daily diary approach, 81 employees were followed for 10 consecutive workdays. Multilevel analysis was employed to examine the hypothesized relationships.

Findings

The results showed that daily illegitimate tasks are positively related to daily silence behavior and negatively related to daily voice behavior; daily ego depletion plays a mediating role in these relationships. Trait mindfulness moderates the effect of daily illegitimate tasks on daily ego depletion and the indirect effect of daily illegitimate tasks on daily silence and daily voice.

Practical implications

Managers should be mindful of minimizing the assignment of illegitimate tasks. Additionally, it is recommended that the organization provide training courses for employees to help them reduce ego depletion. Finally, organizations should focus on fostering high levels of mindfulness among their employees.

Originality/value

This study contributes to the existing literature by investigating the immediate impact of illegitimate tasks on employee voice and silence at within-person level. By doing so, it enhances comprehension of the consequences associated with illegitimate tasks. Meanwhile, this study offers additional insights into the underlying mechanisms and boundary conditions of the effect of illegitimate tasks from a resource perspective.

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来源期刊
CiteScore
5.50
自引率
6.20%
发文量
26
期刊介绍: ■Communication and its influence on action ■Developments in leadership styles ■How managers achieve success ■How work design affects job motivation ■Influences on managerial priorities and time allocation ■Managing conflicts ■The decision-making process in Eastern and Western business cultures
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