环境和工作压力对旅游业员工绩效的影响(对 RM Sederhana 和 Nasi Kapau 的研究)

JURSIMA Pub Date : 2023-06-28 DOI:10.47024/js.v11i1.543
Asman Abnur, A. Wibowo, Muhamad Nur Afriandi Nasution, Hendra Syaiful
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引用次数: 0

摘要

本研究旨在通过一项微观研究,从环境方面和工作压力方面了解和分析峇淡市 Sederhana 和 Nasi Kapau 餐厅旅游衍生行业员工的表现。现代世界已将旅游业视为能够组织和加快国家经济增长的新兴产业,因为它能够提供就业、增加收入、提高生活水平并刺激周边生产部门的发展。作为旅游业衍生产品的一部分,这两家餐厅提供了一个有趣的现象,因为它们总是顾客盈门,无论是工作日还是节假日,尤其如此。研究变量包括作为自变量的工作环境和工作压力,以及作为因变量的绩效。样本数为 117 个,数据分析采用多元回归法。结果显示,工作环境对员工绩效有显著影响。工作压力对员工绩效有明显影响。与工作压力对员工绩效的影响相比,工作环境对员工绩效的影响占主导地位
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH LINGKUNGAN DAN STRES KERJA TERHADAP KINERJA KARYAWAN INDUSTRI TURUNAN PARIWISATA (Studi pada RM Sederhana dan Nasi Kapau)
This study intends to find out and analyze the performance of employees in tourism derivative industry into a micro-study in terms of environmental aspects and work stress at the Sederhana and Nasi Kapau restaurants in Batam City. The modern world has placed tourism as a new industry which able in organizing and producing a country's economic growth faster, because it is capable of providing employment, increasing income, increasing living standards and providing stimuli for the productive sectors around it. As part of the derivatives of tourism industry, both of these restaurants provide an interesting phenomenon because they are always full of consumer, either weekdays and especially at holidays. The research variables consist of work environment and work stress as independent variables and performance as the dependent variable. The number of samples was 117 respondents and data analysis using multiple regression. The results showed that work environment has a significant influence on employee performance. Work stress has a significant effect on employee performance. The work environment has a dominant influence on employee performance compared to the effect of work stress on employee performance
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