系统质量、信息质量和服务质量对帕洛波市 "X "医院管理信息系统用户满意度的影响

N. Sari, Ervianingsih Ervianingsih, Izal Zahran
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引用次数: 0

摘要

当前,信息系统和技术的发展日新月异,组织、公司或个人迫切需要信息系统和技术来更方便、快捷、准确地处理和获取数据或信息。"X "医院在病人数据和信息、员工、日程安排、病历、排队、药品、治疗、财务、员工和病房的数量和效率等方面存在许多问题。这些问题包括输入数据和搜索的过程,特别是如果系统不使用计算机,就会很困难,需要很长时间。这类研究属于定量研究,有 3 个自变量和 1 个因变量。研究人员进行了多元线性回归检验,以确定自变量对因变量的影响,结果发现系统质量对 "X "医院管理信息系统的用户满意度有积极而显著的影响。具体表现为:T 计 > T 表。信息质量对医院管理信息系统的用户满意度有积极和显著的影响。这一点可以通过 T 计数 > T 表得到证明。服务质量对 "X "医院管理信息系统的用户满意度有积极和显著的影响。具体表现为 T 计 > T 表。根据上述研究结果,可以得出结论:系统质量、信息质量和服务质量在很大程度上影响着医院管理信息系统(SIMRS)的用户满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Kualitas Sistem, Kualitas Informasi dan Kualitas Layanan Terhadap Kepuasan Pengguna Sistem Informasi Manajemen RS “X” Kota Palopo
The development of information systems and technology, which is currently increasing rapidly, is urgently needed by an organization, company or individual to process and obtain data or information more easily, quickly and accurately. "X" Hospital has many problems related to patient data and information, staff, schedules, medical records, queues, medicines, treatments, finances, number and effectiveness of employees and rooms, and so on. These problems include the process of entering data and searching, especially if the system does not use a computer, it will be difficult and take a long time. This type of research is quantitative where there are 3 independent variables and 1 dependent variable. The researcher conducted multiple linear regression tests to determine the effect of the independent variables on the dependent variable and found that system quality had a positive and significant effect on user satisfaction of the "X" Hospital Management Information System. This is evidenced by T count > T table. Information quality has a positive and significant effect on user satisfaction of hospital management information systems. This is evidenced by T count > T table. Service quality has a positive and significant effect on user satisfaction of the "X" Hospital management information system. This is evidenced by T count > T table. Based on the results of the above research, it can be concluded that system quality, information quality, and service quality greatly influence the satisfaction of users of the hospital management information system (SIMRS).
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