影响 iB Siaga 储蓄产品客户储蓄兴趣的因素

Annisa Muharni Has
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摘要

本研究旨在利用计划行为理论(包括态度、主观规范和行为控制感)确定哪些因素会影响 KB Bukopin 银行客户使用 iB Siaga 储蓄产品进行储蓄的最初兴趣,从而增加客户的储蓄数量。这类研究采用定量方法。本研究使用的变量包括对 iB Siaga 储蓄产品的态度、主观规范、行为控制感和储蓄兴趣。使用的数据来源是一手数据和二手数据。数据收集方法采用问卷调查。使用的样本数量为 84 个使用 iB Siaga 储蓄产品的客户受访者。使用的数据分析技术包括描述性分析、有效性检验、可靠性检验、经典假设检验、假设检验和多元线性回归检验。研究结果表明:(1)态度变量对客户的 iB Siaga 储蓄产品储蓄意愿有显著影响。(2)主观规范变量对客户在 iB Siaga 储蓄产品中的储蓄意愿有显著影响。(3)感知行为控制变量对客户在 iB Siaga 储蓄产品中的储蓄意愿无明显影响。(4)态度、主观规范和行为控制感变量同时影响客户对 iB Siaga 储蓄产品的储蓄兴趣
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Faktor-Faktor yang Mempengaruhi Minat Menabung Nasabah pada Produk Tabungan iB Siaga
This study aims to determine what factors influence the initial interest of Bank KB Bukopin customers in saving using the iB Siaga savings product by using the theory of planned behavior, which includes attitudes, subjective norms and perceptions of behavioral control in order to increase the number of customers saving. This type of research is a quantitative approach. The variables used in this study are attitudes, subjective norms, perceptions of behavior control and interest in saving in the iB Siaga savings product. The data sources used are primary and secondary data. Methods of data collection using a questionnaire. The number of samples used was 84 customer respondents who used the iB Siaga savings product. The data analysis technique used is descriptive analysis, validity test, reliability test, classical assumption test, hypothesis test and multiple linear regression test. The results of the study show that (1) the attitude variable has a significant effect on the customer's intention to save in the iB Siaga savings product. (2) the subjective norm variable has a significant effect on the customer's intention to save in the iB Siaga savings product. (3) the perceived behavioral control variable has no significant effect on the customer's intention to save in the iB Siaga savings product. (4) the variables of attitude, subjective norms and perceptions of behavioral control simultaneously influence customers' interest in saving in the iB Siaga savings product
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