告诉我你的文化,预测你的旅游活动偏好和评价:基于用户生成内容的跨国证据

IF 4.3 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
GuangMeng Ji, J. Cheah, Marianna Sigala, S. Ng, W. Choo
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引用次数: 0

摘要

摘要 本研究从 Tripadvisor 中提取用户生成的内容,以了解民族文化与游客对目的地活动的偏好和评价之间的关系。通过分析旅游评论,使用机器学习方法测量游客对三类旅游活动的偏好。多元回归分析用于研究霍夫斯泰德的文化维度、游客对旅游活动的偏好和评价之间的关系。研究结果表明,民族文化只与游客对一种活动(即参与性活动)的偏好有显著关系,而与游客对所有三种旅游活动(观光、参与和辅助活动)的评价都有显著关系。游客的文化维度与游客对旅游活动的评价有着不同的关系。权力距离、个人主义和男性气质与游客的评价呈正相关。相反,不确定性规避、长期取向和放纵则与游客评价呈负相关。研究最后讨论了理论和实践意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Tell me about your culture, to predict your tourism activity preferences and evaluations: cross-country evidence based on user-generated content
ABSTRACT This study extracts user-generated content from Tripadvisor to understand the relation between national culture with tourists’ preferences and evaluations of activities at destinations. Travel reviews were analyzed to measure the tourists’ preferences for three types of tourism activities using machine learning methods. Multiple regression analysis was used to investigate the relations between Hofstede's cultural dimensions, tourists’ preference and evaluation of tourism activities. Findings show that national culture significantly relates to tourists’ preferences for only one type of activity (i.e. participatory), while it does significantly relate to tourists’ evaluations of all three types of tourism activity (sightseeing, participatory, and ancillary activity). Tourists’ cultural dimensions are found to have differential relations with tourists’ evaluations of tourism activities. Power distance, individualism, and masculinity have positive relationships with tourist evaluation. Conversely, uncertainty avoidance, long-term orientation, and indulgence are negatively related to tourist evaluation. The study concludes by discussing the theoretical and practical implications.
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来源期刊
Asia Pacific Journal of Tourism Research
Asia Pacific Journal of Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
6.80
自引率
4.00%
发文量
31
期刊介绍: Asia Pacific Journal of Tourism Research is the official journal of the Asia Pacific Tourism Association (Founded September 1995) and seeks to publish both empirically and theoretically based articles which advance and foster knowledge of tourism as it relates to the Asia Pacific region. The Journal welcomes submissions of full length articles and critical reviews on major issues with relevance to tourism in the Asia Pacific region.
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