人类服务机构员工参与度的探索性研究

Nina Esaki, Xiaofang Liu, Rosemary Vito
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摘要

有研究表明,员工敬业度越高,工作绩效越好,因此在过去 20 年里,员工敬业度一直是管理和人力资源文献中最热门的话题之一;然而,专门针对非营利组织员工敬业度的实证研究却少之又少。本研究的目的是通过对纽约市地区人类服务机构的员工进行方便抽样调查,探索促进人类服务行业员工敬业度的前因因素。组织信任、对主管的满意度以及同事的支持是员工敬业度的重要预测因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An Exploratory Study of Employee Engagement in Human Service Agencies
Given research suggesting that engaged employees demonstrate greater workplace performance, employee engagement has been one of the highest trending topics in the management and human resource literature over the past 20 years; yet there is minimal empirical research focused specifically on employee engagement in nonprofit organizations. The purpose of this study was to explore antecedent factors that contribute to employee engagement in the human services sector, using a convenience sample of staff in human service agencies in the New York City region. Organizational trust, satisfaction with supervisor, and coworker support were significant predictors of employee engagement.
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