工作场所的社会破坏对护士的组织信任和护理共创的影响

H. Obied
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引用次数: 0

摘要

:背景:工作场所社交破坏的前因会导致护士的绩效和工作相关关系受到严重影响,进而影响医院的整体质量和声誉。目的:本研究旨在确定工作场所社交破坏对护士组织信任和护理共创的影响。研究对象和方法设计:采用描述性相关设计来实现本研究的目的。研究环境:研究在 El-Mehallah 心脏病中心进行 对象:所有护士(213 人)。工具:使用了三种工具:护士对工作场所社会破坏的感知、护士对组织信任的感知和护士护理共创问卷。结果:55.4%的护士认为工作场所的社会破坏程度较高。83.1%的护士认为组织信任度低,63.4%的护士认为护理共创度低。结论:工作场所社会破坏、组织信任和护理共创之间存在明显的负相关。建议医院管理部门需要对职场社交破坏制定零容忍政策,并持续评估其发生率。护士长需要认可护士的积极贡献,并与护士分享决策、想法、技能和知识。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effect of Workplace Social Undermining on Nurses’ Organizational Trust and Care Co-creation
: Background : Workplace social undermining antecedents can lead to serious consequences on nurses’ performance and work related relationships that in turn affect the hospital overall quality and reputation. Aim: The aim of this study was to determine the effect of workplace social undermining on nurses’ organizational trust and care co-creation. Subject and Methods : Design: Descriptive correlational design was applied to achieve present study aim. Setting: The s tudy was conducted in El-Mehallah Cardiology Center Subject: all available (213) nurses. Tools: Three tools were used; nurses’ perception of workplace social undermining, nurses’ perception of organizational trust, and nurses’ care co-creation questionnaire. Results : 55.4% perceived high levels of total workplace social undermining. 83.1% of nurses perceived low levels of total organizational trust and 63.4% of nurses had low levels of total care co-creation . Conclusion : there were significant negative correlations between workplace social undermining, organizational trust, and care co-creation. Recommendations: Hospital administration need to set a zero tolerance policy of workplace social undermining and continually asses its occurrence. Nurse supervisors need to recognize nurses' positive contributions, and share decisions, ideas, skills and knowledge with nurses.
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