使用UTAUT模型评估巴布亚佩贡永安省扩建后 Jayawijaya 地区的电子政务服务

Yohanes Tabuni
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摘要

在经济、政治和技术全球化的时代,"良好政府 "和 "廉洁政府 "的重要性促使印尼政府实施信息和通信技术。其目的是提高公共服务和政府业务流程的有效性、效率、透明度和问责制。电子政务概念包括政府与政府(G2G)、政府与企业(G2B)、政府与 ASN(G2E)以及政府与社会(G2C)之间的关系。网站是电子政务的重要组成部分,它提供了信息的可获取性并提高了开放性。本研究旨在评估 Jayawijaya 县政府网站的质量。本研究采用了目的性抽样技术。本研究使用了 100 个样本或受访者。本研究采用平均值和百分比的描述性分析方法进行数据分析。采用的方法是UTAUT 方法(技术接受和使用统一理论)。UTAUT由三个主要因素构成,即工作设施条件、信息技术系统的影响和服务用户的要求。CWF、IITS 和 SUR 变量同时影响着 EC 变量,而 ( 2) 因变量 UB 同时受到 EC 变量的影响。CWF 变量对 EC 变量有部分显著影响。(2) IITS 变量部分且显著地影响 EC 变量 (3) SUR 变量部分且显著地影响 EC 变量。自变量对 EC 的影响为 47.1%,而自变量 EC 对 UB 的影响为 55.3%。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Evaluation of E-Government Services in Jayawijaya Regency Post Expansion of the Papua Pegunungan Province Using the UTAUT Model
In the era of economic, political, and technological globalization, the importance of Good Government and Clean Government encourages the Indonesian Government to implement information and communication technology. The aim is to increase effectiveness, efficiency, transparency, and accountability in public services and government business processes. The e-government concept includes the relationship between government and government (G2G), government and business (G2B), government and ASN (G2E), and government and society (G2C). Websites are a crucial component in e-government, providing information accessibility and increasing openness. This research aims to evaluate the quality of the Jayawijaya Regency Government Website. In this research, a purposive sampling technique was used. This research used 100 samples or respondents. Data analysis in this research was carried out using descriptive analysis methods of averages and percentages. The approach applied is the UTAUT method (Unified Theory of Acceptance and Use of Technology. UTAUT is formed by three main factors, condition of work facilities, impact of information technology systems, and service user request. The variables CWF, IITS, and SUR simultaneously influence the variables EC, and ( 2) the dependent variable UB is simultaneously influenced by the EC variable. The CWF variable partially and significantly influences the EC variable. (2) the IITS variable partially and significantly influences the EC variable (3) the SUR variable partially and significantly influences the EC variable. The independent variable influences EC is 47.1% while the independent variable EC influences UB by 55.3%.
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