移动时代警惕性降低?手机和个人电脑的信息处理比较

Mengqi Liao, Jinping Wang, Cheng Chen, S. S. Sundar
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摘要

与电脑相比,人们使用手机处理信息的方式是否有所不同?我们通过两个在线现场实验来研究这个问题。我们随机分配参与者使用手机或个人电脑(PC)处理不同类型的信息。研究 1(N = 116)发现,使用手机的参与者比使用电脑的参与者处理电子邮件的效率更高(即花费的时间更少)。研究 2 ( N = 241) 将这一研究扩展到了网上欺骗性内容,发现与使用个人电脑的人相比,使用手机的人,尤其是习惯性用户,效率更高,但处理信息的时间更少,注意力更不集中,对错误信息的警惕性更低。然而,后者更有可能通过点击恶意链接而屈服于网络钓鱼邮件。我们讨论了跨媒体设备信息处理的理论意义,以及打击错误信息和网络安全攻击的实际意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Less vigilant in the mobile era? A comparison of information processing on mobile phones and personal computers
Do people process information differently on mobile phones compared to computers? We investigate this question by conducting two online field experiments. We randomly assigned participants to use their mobile phones or personal computers (PCs) to process different kinds of information. Study 1 ( N = 116) discovered that participants using mobile phones process emails more efficiently (i.e., spend less time) than those using PCs. Study 2 ( N = 241) extended this to online deceptive content and found that individuals using mobile phones, especially habitual users, are more efficient, but engage in less information processing, are less attentive and less vigilant about misinformation, compared to those using PCs. However, the latter are more likely to succumb to phishing emails by clicking on malicious links. We discuss theoretical implications for information processing across media devices and practical implications for combating misinformation and cybersecurity attacks.
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