{"title":"职业倦怠在焦虑与工作投入关系中的中介作用","authors":"J. Perepelkin, Grant Alexander Wilson","doi":"10.1177/09720634231215143","DOIUrl":null,"url":null,"abstract":"Pandemic-related pressures and responsibilities increase the likelihood of burnout for all health care professionals. The consequences of burnout are significant, as it has been linked to high anxiety, increased turnover, decreased employee morale, higher absenteeism, and lower quality of service. To date, most research explores burnout’s relationship with these variables in isolation. This study explores the anxiety, burnout, and employee engagement relationships among community pharmacists during the global pandemic. Pharmacists in the Canadian province of Saskatchewan completed an online questionnaire that asked questions related to their levels of anxiety, burnout, and work engagement among other control variables. The relationships among the variables were explored via SPSS and the moderation and mediation PROCESS macro. The findings suggest that burnout fully mediates the anxiety and employee engagement relationship, suggesting that anxiety alone is not enough to reduce employee engagement. The results confirm burnout’s relationship with anxiety and lack of engagement and provide a more specific understanding of burnout’s antecedents and consequences, offering important insight for academics and practitioners. Due to the positive implications of eliminating burnout and the importance of employee engagement to organisational performance, managers should seek to reduce workplace stress to avoid burnout and disengagement.","PeriodicalId":45421,"journal":{"name":"Journal of Health Management","volume":"12 7","pages":"860 - 869"},"PeriodicalIF":1.0000,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The Mediating Role of Burnout in the Anxiety and Work Engagement Relationship\",\"authors\":\"J. Perepelkin, Grant Alexander Wilson\",\"doi\":\"10.1177/09720634231215143\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Pandemic-related pressures and responsibilities increase the likelihood of burnout for all health care professionals. The consequences of burnout are significant, as it has been linked to high anxiety, increased turnover, decreased employee morale, higher absenteeism, and lower quality of service. To date, most research explores burnout’s relationship with these variables in isolation. This study explores the anxiety, burnout, and employee engagement relationships among community pharmacists during the global pandemic. Pharmacists in the Canadian province of Saskatchewan completed an online questionnaire that asked questions related to their levels of anxiety, burnout, and work engagement among other control variables. The relationships among the variables were explored via SPSS and the moderation and mediation PROCESS macro. The findings suggest that burnout fully mediates the anxiety and employee engagement relationship, suggesting that anxiety alone is not enough to reduce employee engagement. The results confirm burnout’s relationship with anxiety and lack of engagement and provide a more specific understanding of burnout’s antecedents and consequences, offering important insight for academics and practitioners. Due to the positive implications of eliminating burnout and the importance of employee engagement to organisational performance, managers should seek to reduce workplace stress to avoid burnout and disengagement.\",\"PeriodicalId\":45421,\"journal\":{\"name\":\"Journal of Health Management\",\"volume\":\"12 7\",\"pages\":\"860 - 869\"},\"PeriodicalIF\":1.0000,\"publicationDate\":\"2023-12-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Health Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1177/09720634231215143\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q4\",\"JCRName\":\"HEALTH POLICY & SERVICES\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Health Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1177/09720634231215143","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"HEALTH POLICY & SERVICES","Score":null,"Total":0}
引用次数: 0
摘要
与大流行病相关的压力和责任增加了所有医护专业人员出现职业倦怠的可能性。职业倦怠的后果非常严重,因为它与高度焦虑、人员流动增加、员工士气下降、缺勤率升高和服务质量下降有关。迄今为止,大多数研究都是孤立地探讨职业倦怠与这些变量之间的关系。本研究探讨了全球大流行期间社区药剂师的焦虑、职业倦怠和员工敬业度之间的关系。加拿大萨斯喀彻温省的药剂师们填写了一份在线问卷,问卷中的问题涉及他们的焦虑水平、职业倦怠和工作投入程度以及其他控制变量。研究人员通过 SPSS 和调节与调解 PROCESS 宏探讨了各变量之间的关系。研究结果表明,职业倦怠完全调节了焦虑与员工敬业度之间的关系,这表明仅靠焦虑不足以降低员工敬业度。研究结果证实了职业倦怠与焦虑和缺乏敬业度之间的关系,并对职业倦怠的前因后果有了更具体的了解,为学术界和实践者提供了重要的启示。鉴于消除职业倦怠的积极意义以及员工敬业度对组织绩效的重要性,管理者应设法减轻工作场所的压力,以避免职业倦怠和敬业度降低。
The Mediating Role of Burnout in the Anxiety and Work Engagement Relationship
Pandemic-related pressures and responsibilities increase the likelihood of burnout for all health care professionals. The consequences of burnout are significant, as it has been linked to high anxiety, increased turnover, decreased employee morale, higher absenteeism, and lower quality of service. To date, most research explores burnout’s relationship with these variables in isolation. This study explores the anxiety, burnout, and employee engagement relationships among community pharmacists during the global pandemic. Pharmacists in the Canadian province of Saskatchewan completed an online questionnaire that asked questions related to their levels of anxiety, burnout, and work engagement among other control variables. The relationships among the variables were explored via SPSS and the moderation and mediation PROCESS macro. The findings suggest that burnout fully mediates the anxiety and employee engagement relationship, suggesting that anxiety alone is not enough to reduce employee engagement. The results confirm burnout’s relationship with anxiety and lack of engagement and provide a more specific understanding of burnout’s antecedents and consequences, offering important insight for academics and practitioners. Due to the positive implications of eliminating burnout and the importance of employee engagement to organisational performance, managers should seek to reduce workplace stress to avoid burnout and disengagement.