欧洲一体化背景下的公共服务人员战略管理

Nataliia Volkova
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摘要

文章专门研究欧洲一体化背景下人力资源管理的战略问题。研究重点是有助于提高人力资源管理效率和符合欧洲标准的创新方法。特别是讨论了工作人员发展和在人力资源中引入数字技术的必要性。研究还考虑了欧盟公共服务领域人力资源管理标准的主要方面,这些方面可以通过职业模式、性别方法及其与政策和计划的整合来揭示。本文指出,乌克兰作为加入欧盟的候选国,应执行欧洲公共行政标准。具体而言,这意味着乌克兰公务员必须了解欧盟超国家机构的方法和程序,深入了解其领域的欧盟法律,并管理其实施的整个周期--分析不一致之处,制定影响评估的变革,与主要利益相关者协商,制定必要的立法,在立法通过后实施项目管理,并在实施过程中评估其影响。在乌克兰公务员的硬技能中,英语和其他欧盟语言知识非常重要;在软技能中,在专业活动中以 "客户为中心 "非常重要。文章指出,公共服务人力资源管理战略应在公共服务战略的基础上制定,在制定人力资源政策目标和具体措施及专家建议时,应考虑到对现状的分析。这一过程是循环和动态的,因为人力资源管理战略应与政策、立法和社会要求的变化保持一致。 文章认为,在人员的专业培训和发展水平、道德行为、程序的透明度和公开性以及评估和激励制度方面,欧洲的公共服务人力资源管理标准可能不同于乌克兰的标准。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
STRATEGIC MANAGEMENT OF PUBLIC SERVICE PERSONNEL IN THE CONTEXT OF EUROPEAN INTEGRATION
The article is devoted to the study of strategic aspects of human resources management in the context of European integration. The study focuses on innovative approaches to human resources management that will help to increase its efficiency and compliance with European standards. In particular, the need for staff development and the introduction of digital technologies in HR is discussed. The key aspects of HRM standards in the public service in the European Union that can be revealed through the career model, gender approach and their integration into policies and programs are considered. The paper notes that Ukraine, as a candidate for EU accession, should implement European standards of public administration. In particular, this means that Ukrainian civil servants must understand the approaches and procedures of the EU supranational bodies, have in-depth knowledge of EU law in their field, and manage the full cycle of its implementation - analyze inconsistencies, develop changes with an impact assessment, consult with key stakeholders, develop the necessary legislation, apply project management for its implementation after adoption, and assess its impact during implementation. Among the hard skills for Ukrainian civil servants, knowledge of English and other EU languages is important, and among the soft skills, it is important to have a "customer focus" in their professional activities. The article notes that the public service HR management strategy should be developed on the basis of the public service strategy, taking into account the analysis of the current situation, when formulating the objectives of HR policy and specific measures and recommendations of experts. This process is cyclical and dynamic, since the HRM strategy should be in line with changes in policy, legislation and social requirements. The article determines that European standards of HR management in the public service may differ from Ukrainian standards in terms of the level of professional training and development of personnel, their ethical behavior, transparency and openness of procedures, as well as the system of evaluation and incentives.
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