从跨文化视角看中美企业的企业形象构建--以金融科技独角兽企业为例

Yin Zhang
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引用次数: 0

摘要

得益于科学技术的进步,越来越多的企业开始通过官方网站深入研究企业形象建设,并将其视为当今的一扇国际大门。关于企业形象建设的研究在学术领域占有很大比重。尽管如此,从跨文化角度以公司网站 "关于我们 "部分为数据研究企业形象塑造的学者却寥寥无几。本文借助语料库分析工具AntConc,探讨了中美两国金融科技独角兽企业在高频词汇、关键词、传播策略和风格等方面的共性和特性。研究发现,中美金融科技独角兽企业的共同身份包括国际金融科技公司、支付服务提供商和关心消费者。除此之外,CF 在塑造形象时采取了积极主动和被动反应相结合的策略,在沟通风格上更倾向于非个人化和等级化。积极主动的策略和随意的沟通方式构成了用友的身份构建。从文化的角度看,除了男性气质和女性气质,CF 表现了中国特有的所有文化维度,用友的情况与 CF 相同。中国足协应努力缩小文化差距,采取有效的跨文化交际策略,与当地文化保持一致。这样,中国足协才有可能在全球化进程中抓住机遇。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
An Intercultural Perspective on Construction of Corporate Identity of Chinese and American Enterprises —— Taking Fin-Tech Unicorns as an Example
Benefiting from the progression of science and technology, an increasing number of enterprises begin to delve into the construction of corporate identity through their official websites, regarded as an international door today. The researches about the building of corporate images takes a large amount of shareholdings in academic area. Notwithstanding, there are only few scholars studying the portray of the profile from an intercultural perspective with “About us” section in company websites as the data. With the help of the corpus analytic tool AntConc, this paper intends to discuss the common and distinctive corporate identities of Fin-Tech unicorns in China and the US respectively which are manifested in high-frequency vocabulary, key words, communication strategy and style. It is discovered that the common identities include international financial technology companies, payment services provider and caring about consumers. Apart from this, CF takes the mixture of proactive and reactive strategy in building its images and tends to be more impersonal and hierarchical in communication style. The proactive strategy and casual communication style constitute to the construction of UF’s identities. From the cultural perspective, CF expresses all of the cultural dimensions specific in China except that of masculinity and femininity and the situation of UF is the same with CF. CF should endeavor to narrow the cultural gap thorough applying effective intercultural communication strategies and keep in line with the local culture. In this way, CF might be able to grab the chances along with the advance of globalization.
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