职业交流中的外国口音:德国俄语移民的经验研究

Alexsandra Kolesnikova, Vasilissa Frolova
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引用次数: 0

摘要

过去 20 年的文献回顾表明,人们对商业环境中的外国口音感知特别感兴趣,并揭示了本国人(无论是雇主还是雇员)在所研究领域的语音能力方面对非母语性的偏颇态度。虽然对本地人的态度进行了深入研究,但移民的观点可能有所不同,需要仔细考虑。本研究旨在探讨德语中的外国口音在多大程度上影响了在德国生活和工作的俄语移民的职业交流(包括信息技术、金融、医疗保健、教育等领域)。共有 108 名年龄在 22-62 岁之间的参与者填写了调查问卷,主要目的是探讨外国口音是否被视为商业环境中的障碍。研究包括通过 JASP 软件对收集到的统计信息进行定量分析,以及对开放式项目进行定性分析。主要结果表明,39.8% 的参与者认为外国口音对商务环境中的互动没有影响。问卷结果显示,31.5% 的受访者从未遇到过因外国口音而无法被理解的问题。最后,超过半数的受访者,即 53.7%的受访者认为,他们的外国口音对完成工作过程中与工作相关的任务没有任何影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Foreign Accent in Professional Communication: Empirical Research among Russian-speaking immigrants in Germany
The literature review over the past 20 years indicates a particular interest towards foreign accent perception in business environment and reveals biased attitude of natives, whether employers or employees, to non-nativeness in terms of phonological competence in the studied field. While the attitude of natives has been thoroughly researched, immigrants’ opinions might vary and require careful consideration. This study aims to examine to which extent, if any, a foreign accent in the German language affects professional communication of Russian-speaking immigrants living and working in Germany (in fields including IT, finance, healthcare, education, etc.). In total, 108 participants aged 22-62 completed a questionnaire, the primary purpose of which was to explore whether a foreign accent is perceived as a hindrance in business environment. The research included a quantitative analysis of gathered statistical information processed via JASP software, as well as a qualitative analysis of open-ended items. The major finding indicates that for 39.8% of the participants, a foreign accent has no influence on interactions within a business context. According to the results of the questionnaire, 31.5% of the respondents have never found themselves confronted with a problem of not being understood due to a foreign accent. Finally, for more than a half of the surveyed participants, namely 53.7%, their foreign accent had no bearing on the accomplishment of job-related tasks as part of the working process whatsoever.
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