{"title":"基于深度学习技术的电子商务评论情感分析和购买意向预测","authors":"Xiaoye Ma, Yanyan Li, Muhammad Asif","doi":"10.4018/joeuc.335122","DOIUrl":null,"url":null,"abstract":"This study proposes a deep learning-based analytical model to conduct an in-depth study of the relationship between consumer trust, perceived benefits, and purchase intention. This model combines natural language processing and sentiment analysis, using the BERT-LSTNet-Softmax model to extract textual features in reviews and perform temporal predictions of consumer sentiment and purchase intention. Experimental results show that this model achieves excellent performance in the e-commerce field and provides a powerful tool for in-depth understanding of consumer purchasing decisions. This research promotes the application of deep learning technology in the field of e-commerce, helps to improve the accuracy of consumer purchase intentions, and provides more support for the development of the e-commerce market and consumer decision-making.","PeriodicalId":49029,"journal":{"name":"Journal of Organizational and End User Computing","volume":"47 S222","pages":""},"PeriodicalIF":3.6000,"publicationDate":"2023-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"E-Commerce Review Sentiment Analysis and Purchase Intention Prediction Based on Deep Learning Technology\",\"authors\":\"Xiaoye Ma, Yanyan Li, Muhammad Asif\",\"doi\":\"10.4018/joeuc.335122\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study proposes a deep learning-based analytical model to conduct an in-depth study of the relationship between consumer trust, perceived benefits, and purchase intention. This model combines natural language processing and sentiment analysis, using the BERT-LSTNet-Softmax model to extract textual features in reviews and perform temporal predictions of consumer sentiment and purchase intention. Experimental results show that this model achieves excellent performance in the e-commerce field and provides a powerful tool for in-depth understanding of consumer purchasing decisions. This research promotes the application of deep learning technology in the field of e-commerce, helps to improve the accuracy of consumer purchase intentions, and provides more support for the development of the e-commerce market and consumer decision-making.\",\"PeriodicalId\":49029,\"journal\":{\"name\":\"Journal of Organizational and End User Computing\",\"volume\":\"47 S222\",\"pages\":\"\"},\"PeriodicalIF\":3.6000,\"publicationDate\":\"2023-12-29\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Organizational and End User Computing\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://doi.org/10.4018/joeuc.335122\",\"RegionNum\":3,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q2\",\"JCRName\":\"COMPUTER SCIENCE, INFORMATION SYSTEMS\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Organizational and End User Computing","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.4018/joeuc.335122","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
E-Commerce Review Sentiment Analysis and Purchase Intention Prediction Based on Deep Learning Technology
This study proposes a deep learning-based analytical model to conduct an in-depth study of the relationship between consumer trust, perceived benefits, and purchase intention. This model combines natural language processing and sentiment analysis, using the BERT-LSTNet-Softmax model to extract textual features in reviews and perform temporal predictions of consumer sentiment and purchase intention. Experimental results show that this model achieves excellent performance in the e-commerce field and provides a powerful tool for in-depth understanding of consumer purchasing decisions. This research promotes the application of deep learning technology in the field of e-commerce, helps to improve the accuracy of consumer purchase intentions, and provides more support for the development of the e-commerce market and consumer decision-making.
期刊介绍:
The Journal of Organizational and End User Computing (JOEUC) provides a forum to information technology educators, researchers, and practitioners to advance the practice and understanding of organizational and end user computing. The journal features a major emphasis on how to increase organizational and end user productivity and performance, and how to achieve organizational strategic and competitive advantage. JOEUC publishes full-length research manuscripts, insightful research and practice notes, and case studies from all areas of organizational and end user computing that are selected after a rigorous blind review by experts in the field.