AN EVALUATION OF PERCEIVED USABILITY: BOZOK LEARNING MANAGEMENT SYSTEM

Technology has been a significant driver of sociological change throughout history. The relationship between technology and society is complex, with technology both shaping and being shaped by social forces. Technological developments, which started with the industrial revolution and gained a new dimension with Industry 4.0, have brought about radical changes in the ways technology is used to offer new products and services (Petrasch and Hentschke 2016). In addition, the 2020 Covid-19 pandemic has accelerated digital transformation causing many services and activities to be transferred to the digital environment and education was no exception. Advances in technology, changes in social structure and unforeseen epidemics and natural disasters have brought learning management systems in the center of our lives as a main part of education services. Although there existed several learning management systems for a while, after the 2020 pandemic we started to see a rapid increase in such systems. However, usability of these systems need to be evaluated preferably before and after their release. In this paper, we examined the usability of Bozok Learning Management System (BOYSIS) developed within Yozgat Bozok University and designed in line with the needs of the university. Since every system performs differently depending on the social and cultural environment it belongs, system usability needs to be evaluated from the point of final users. For this purpose, the System Usability Scale (SUS) was employed and we found that the BOYSIS has acceptable level of usability, yet it is below the expected industry standard.