"分享感受的安全空间":有焦虑生活经历的儿童对社交机器人的看法

IF 2.4 Q3 COMPUTER SCIENCE, ARTIFICIAL INTELLIGENCE
Jill A. Dosso, Jaya N. Kailley, Susanna E. Martin, Julie M. Robillard
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引用次数: 0

摘要

社交机器人有可能为焦虑儿童的健康和生活质量提供支持。我们让有儿科焦虑症生活经历的家庭参与到社交机器人的开发中,探索社交机器人在焦虑症护理中的理想设计特点、应用领域和情感功能。我们与(1)7-13 岁的焦虑症儿童(24 人)及其家庭成员(20 人)和(2)14-18 岁的焦虑症青少年(12 人)开展了 10 次在线共同创造研讨会。参加研讨会的内容包括经过验证的机器人期望量表、匿名投票和讨论。对笔录和文本回复进行了内容分析。生活经验专家组在整个研究过程中提供反馈。参与者希望机器人能像宠物一样,具有柔软的质地、富有表现力的眼睛和情绪检测功能,以支持日常生活活动。与焦虑相关的具体应用包括呼吸练习、管理苦恼的想法和鼓励。会上还讨论了情绪调整、机器人情绪显示的设计以及互动对情绪的影响。隐私和人机交互的替代问题也受到了关注。我们为现有和未来的社交机器人确定了针对儿科焦虑症的设计特点、应用和情感考虑因素。我们的研究结果突出表明,社交机器人技术需要具备可定制性和强大的情感功能,以支持焦虑症儿童的健康和护理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
“A Safe Space for Sharing Feelings”: Perspectives of Children with Lived Experiences of Anxiety on Social Robots
Social robots have the potential to support health and quality of life for children experiencing anxiety. We engaged families with lived experiences of pediatric anxiety in social robot development to explore desired design features, application areas, and emotion functionalities of social robots in anxiety care. We conducted 10 online co-creation workshops with (1) children with anxiety aged 7–13 (n = 24) with their family members (n = 20), and (2) youth with anxiety aged 14–18 (n = 12). Workshop participation included a validated robot expectations scale, anonymous polls, and discussion. Transcripts and text responses were subjected to content analysis. A lived experience expert group provided feedback throughout the research. Participants desired a pet-like robot with a soft texture, expressive eyes, and emotion detection to support activities of daily living. Specific anxiety-related applications included breathing exercises, managing distressing thoughts, and encouragement. Emotional alignment, the design of a robot’s emotional display, and the emotional impacts of an interaction were discussed. Privacy and the replacement of human interaction were concerns. We identify pediatric anxiety-specific design features, applications, and affective considerations for existing and future social robots. Our findings highlight the need for customizability and robust emotional functionality in social robot technologies intended to support the health and care of children living with anxiety.
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来源期刊
Multimodal Technologies and Interaction
Multimodal Technologies and Interaction Computer Science-Computer Science Applications
CiteScore
4.90
自引率
8.00%
发文量
94
审稿时长
4 weeks
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