电子政务和公共服务的提供:公民投诉的经济、社会和政治决定因素

IF 2.3 3区管理学 Q2 PUBLIC ADMINISTRATION

International Public Management Journal Pub Date : 2023-11-29 DOI:10.1080/10967494.2023.2273343

Marianna Sebő, Germà Bel

引用次数: 0

摘要

今天的技术进步为地方政府与公民的合作创造了新的渠道，公民可以在公共服务提供中扮演合作伙伴和客户的角色. ...

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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E-Government and provision of public services: economic, social, and political determinants of citizen complaints

Today’s technological advances have created new channels for the collaboration of local governments with citizens, who can perform the role of both partner and customer in public service delivery. ...

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来源期刊

International Public Management Journal PUBLIC ADMINISTRATION-

CiteScore

5.30

自引率

11.50%

发文量

期刊介绍： The International Public Management Journal (IPMJ) publishes high-quality empirical and theoretical work on managing large organizations, particularly public organizations. IPMJ features work from scholars around the world who conduct research in the areas of public management and government reform, comparative public administration, organizational theory, and organizational behavior. IPMJ seeks to provide a bridge between those conducting research on public management and public administration on the one hand, and those working in the areas of organizational behavior and organization theory on the other. IPMJ intends to stimulate and reflect the academic interests of an international constituency of readers and scholars.