2019冠状病毒病期间新西兰中小企业出口商的国际关系和韧性

IF 2 Q3 BUSINESS
Benjamin Fath, Antje Fiedler, Noemi Sinkovics, Rudolf R. Sinkovics, Bridgette Sullivan-Taylor
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引用次数: 0

摘要

本文旨在实证调查中小企业(SMEs)在COVID-19期间如何与国际网络合作伙伴进行合作,以及危机如何根据COVID-19前的关系强度以及其次是市场机会前景改变网络关系和弹性。设计/方法/方法本文采用了对来自不同行业的新西兰中小企业经理的14次定性访谈和对行业专家的4次访谈。这篇探索性论文的目的不是泛化,而是确定在胁迫下加强或破坏业务关系的应急因素。关于中小企业如何根据其大流行病前关系的性质及其市场受大流行病影响的程度与网络伙伴进行接触,数据显示出四种主要模式。在危机期间,弱关系要么破裂,要么保持弱关系,迫使企业建立新的、潜在的机会主义关系。由于网络伙伴相互支持,包括通过发展新关系,牢固的联系可以增强韧性,即使在负面前景下也是如此。牢固的联系也能加速商业模式的转变。研究局限性/意义需要未来的大规模研究来检验作者研究结果的普遍性。实际意义本文的研究结果为业务延续管理和未来重大中断的准备提供了经验教训。具体的见解可能有助于激励管理层采取行动,加快应急计划和政策,以支持中小企业。独创性/价值本文是对弱纽带和强纽带如何影响中小企业危机应变能力的早期研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
International relationships and resilience of New Zealand SME exporters during COVID-19

Purpose

This paper aims to empirically investigate how small- and medium-sized enterprises (SMEs) have engaged with international network partners during COVID-19 and how the crisis has changed network relationships and resilience depending on pre-COVID relationship strength and, secondarily, on opportunity outlook in a market.

Design/methodology/approach

This paper draws on 14 qualitative interviews with managers of New Zealand SMEs from diverse industries and four with industry experts. Rather than generalization, the aim of this exploratory paper is to identify contingency factors, which, under duress, strengthen or break business relationships.

Findings

Four main patterns emerge from the data, with respect to how SMEs engaged with network partners depending on the nature of their prepandemic relationships and the extent to which their markets had been affected by the pandemic. During crisis, weak ties either break or remain weak, forcing firms to create new, potentially opportunistic, relationships. Strong ties increase resilience, even under a negative outlook, as network partners support each other, including through the development of new ties. Strong ties can also accelerate business model transformation.

Research limitations/implications

Future large-scale research is needed to test the generalizability of the authors’ findings.

Practical implications

The findings of this paper indicate lessons for business continuation management and future preparedness for major disruptions. Specific insights may help stimulate managerial action to accelerate contingency planning and policy to support SMEs.

Originality/value

This paper is an early study on how weak and strong ties influence SME resilience during crisis.

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来源期刊
CiteScore
4.20
自引率
15.00%
发文量
17
期刊介绍: In recent years, the business practices and management philosophies of global enterprises have been subject to increasingly close scrutiny by commentators in the fields of journalism and academia. Such scrutiny has been motivated by a growing desire to examine the nature of globalisation, its impact on specific communities and its benefits for society as a whole. Coverage includes, but is not restricted to, issues of: ■Globalization ■Production and consumption ■Economic change ■Societal change ■Politics and power of organizations and governments ■Environmental impact
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