Michael J Ramdass MBBS, Vijay Naraynsingh FRCS, FACS, Dale Maharaj FRCS, Keith Badloo, Surujpaul Teelucksingh MRCP, Andrew Perry MBBS
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Abstract Our study showed that of the 300 consecutive people interviewed at the General Hospital at Port-of-Spain, Trinidad, most persons (80%) preferred to be called ‘patients’ as opposed to 7% choosing the term ‘client’ and 6% opting for the term ‘customer’. This proves our hypothesis that in the developing world people prefer to maintain the doctor–patient relationship and leave the word ‘client’ and ‘customer’ for the businessman.
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