The emergence of smart governance in local administrations: a new approach to jambi city policy innovations

The concept of the smart governance established as a solution of the urban complex problem. The goal of the smart governance concept is modern urban management using state-of-the-art technologies, considering the applicable ecological standards while saving resources and achieving the expected results. In line with this, the government needs to build integrated information, communication and technology services. Therefore, the government has legalized a regulation relating to smart city policy. In 2019, Indonesia introduce The Movement Towards 100 Smart Cities as the joint programs implemented by Ministry of Communication and Information, Ministry of Home Affairs, Ministry of Public Works & Housing, National Development Planning Agency and the Presidential Staff Office. The program aims to guide districts / cities in formulating Smart City master plans in order to further maximize the use of technology through digital transformation, both in improving public service facilities and accelerating the transformation of existing resources in each local government to become more digital-based.Public governance needs to reconsider their efforts to meet basic public infrastructure needs, increase sources of income, develop clear regulations to reduce risks from technology use, accelerate digital-based human resources, ensure digital inclusiveness, and ensure digitalization is in line with environmental sustainability efforts. . This article uses a qualitative case study approach with a descriptive approach to present the extent of the development of smart governance in Indonesian local government, which includes a conceptual study, policy motivations, and driving factors (and challenges) to enrich policy innovation in local government.