Analysis of Optimizing Achievement of Incompleteness Indicator of Manual Medical Record Files at the Gambiran Regional General Hospital, Kediri City

The purpose of this research is to analyze optimizing achievement of incompleteness indicator of manual medical record files at the Gambiran Regional General Hospital, Kediri City. This type of research design is qualitative. The population in the study is 37 respondents. The sample collection technique is non-probability sampling. The non-probability sampling technique used is purposive sampling. The research sample used in this study is 15 respondents from medical records officers and head medical records triangulators. The focus of discussion in this research is influencer exposure, so data analysis techniques are carried out by means of data reduction, data presentation, and drawing conclusions. The results of the research show that the human resources at the Gambiran Regional General Hospital, Kediri City are sufficient in each unit. The availability of forms in the medical records section, doctors, and nurses at the Gambiran Regional General Hospital, Kediri City said that they are available. The Gambiran Regional General Hospital, Kediri City regarding standard operating procedure methods, medical record health workers said that the existing standard operating procedures are not clear. The head of medical records said that there are no sanctions given for making mistakes in filling out medical records. Keywords: Optimizing Achievement, Incompleteness, Human Resources, Standard Operating Procedure