按需服务的特征

Jānis Edijs Ežmalis, Lienīte Litavniece, Sergejs Kodors
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引用次数: 0

摘要

按需服务的目的是允许客户根据需要,随时随地立即请求和接受服务。它与常规服务有本质的不同。如今,人们比以往任何时候都忙碌,因此更喜欢按需服务来完成日常活动和任务。此外,他们期望对他们的服务请求和产品/服务的交付有极快的响应。因此,按需服务应用程序在过去十年中越来越受到人们的欢迎。本研究的目的是描述按需服务的最典型特征。研究任务:(1)提供按需服务的总体描述;(2)描述按需服务的商业模式;(3)提供按需服务的应用特点。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
CHARACTERICTION OF ON-DEMAND SERVICES
The purpose of on-demand services is to allow customers to instantly request and receive service as needed, anywhere, anytime. It is fundamentally different from regular services. Novadays people are busier than ever and therefore prefer on-demand services for their daily activities and tasks. In addition, they expect an extremely fast response to their service requests and delivery of products/services. For this reason, on-demand service apps have gained increasing appeal among people since the last decade. The aim of the study is to describe the most characteristic features of on-demand services. Research tasks: (1) provide a general description of on-demand services; (2) describe the on-demand service business model; (3) provide on-demand service application characteristics.
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