机器人的“Woohoo”和“Argh”可以增强用户的情感感知和社会感知——非词汇发声和非语言发声的探索性研究

IF 4.2 Q2 ROBOTICS
Xiaozhen Liu, Jiayuan Dong, Myounghoon Jeon
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引用次数: 0

摘要

随着机器人在我们的日常生活中变得越来越普遍,机器人的社交方面引起了研究人员的注意。由于情绪在社会交往中起着至关重要的作用,人们对通过言语传递情绪进行了研究。本研究旨在探讨人机交互(HRI)中多模态交互的同步性。我们对40名参与者进行了一项受试者内探索性研究,以调查非言语声音(自然声音、合成声音、音乐声和无声)和基本情绪(愤怒、恐惧、快乐、悲伤和惊讶)对拟人机器人(Pepper)情感肢体动作对用户感知的影响。在与参与者一起听童话故事的同时,一个人形机器人用记录下来的非言语的情感声音和手势来回应故事。参与者对自然声音的情绪识别准确率明显高于其他声音。混淆矩阵显示,快乐和悲伤的情绪识别准确率最高,这与前人的研究结果一致。与其他声音相比,自然的声音也会引起更高的信任、自然和偏好。有趣的是,即使与没有声音的声音相比,音乐声音也大多表现出较低的感知评分。讨论了社交机器人情感线索的设计准则和未来的研究方向。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Robots’ “Woohoo” and “Argh” can Enhance Users’ Emotional and Social Perceptions: An Exploratory Study on Non-Lexical Vocalizations and Non-Linguistic Sounds
As robots have become more pervasive in our everyday life, social aspects of robots have attracted researchers’ attention. Because emotions play a crucial role in social interactions, research has been conducted on conveying emotions via speech. Our study sought to investigate the synchronization of multimodal interaction in human-robot interaction (HRI). We conducted a within-subjects exploratory study with 40 participants to investigate the effects of non-speech sounds (natural voice, synthesized voice, musical sound, and no sound) and basic emotions (anger, fear, happiness, sadness, and surprise) on user perception with emotional body gestures of an anthropomorphic robot (Pepper). While listening to a fairytale with the participant, a humanoid robot responded to the story with a recorded emotional non-speech sounds and gestures. Participants showed significantly higher emotion recognition accuracy from the natural voice than from other sounds. The confusion matrix showed that happiness and sadness had the highest emotion recognition accuracy, which is in line with previous research. The natural voice also induced higher trust, naturalness, and preference, compared to other sounds. Interestingly, the musical sound mostly showed lower perception ratings, even compared to the no sound. Results are discussed with design guidelines for emotional cues from social robots and future research directions.
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来源期刊
ACM Transactions on Human-Robot Interaction
ACM Transactions on Human-Robot Interaction Computer Science-Artificial Intelligence
CiteScore
7.70
自引率
5.90%
发文量
65
期刊介绍: ACM Transactions on Human-Robot Interaction (THRI) is a prestigious Gold Open Access journal that aspires to lead the field of human-robot interaction as a top-tier, peer-reviewed, interdisciplinary publication. The journal prioritizes articles that significantly contribute to the current state of the art, enhance overall knowledge, have a broad appeal, and are accessible to a diverse audience. Submissions are expected to meet a high scholarly standard, and authors are encouraged to ensure their research is well-presented, advancing the understanding of human-robot interaction, adding cutting-edge or general insights to the field, or challenging current perspectives in this research domain. THRI warmly invites well-crafted paper submissions from a variety of disciplines, encompassing robotics, computer science, engineering, design, and the behavioral and social sciences. The scholarly articles published in THRI may cover a range of topics such as the nature of human interactions with robots and robotic technologies, methods to enhance or enable novel forms of interaction, and the societal or organizational impacts of these interactions. The editorial team is also keen on receiving proposals for special issues that focus on specific technical challenges or that apply human-robot interaction research to further areas like social computing, consumer behavior, health, and education.
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