服务质量、价格折扣、零售商Atmosphere对消费者Miniso Sunrise Mall Mojokerto的一个变量的冲动购买、购物情绪的影响

Vania Berlinda Permata Sahri, Dewi Komala Sari
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引用次数: 0

摘要

本研究旨在确定服务质量、价格折扣、商店氛围对冲动购买的影响,并以购物情绪为中介变量,以名优品Sunrise Mall Mojokerto的消费者为研究对象。本研究采用定量研究方法。所使用的样本包括200名受访者。采用全抽样法取样。使用的数据分析技术是PLS-SEM,使用SmartPLS 3.2.9程序。本研究结果证明,服务质量对冲动性购买有正向显著影响,价格折扣对冲动性购买有正向显著影响,店铺氛围对冲动性购买有正向显著影响,服务质量对购物情绪有正向显著影响,价格折扣对购物情绪有正向显著影响。对购物情绪有显著影响,商店氛围对购物情绪有积极显著影响,购物情绪对冲动购买有积极显著影响,服务质量对购物情绪有积极显著影响,价格折扣对购物情绪有积极显著影响,商店氛围对购物情绪有积极显著影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Kualitas Pelayanan, Price Discount, Store Atmosphere terhadap Pembelian Impulsif dengan Shopping Emotion Sebagai Variabel Intervening pada Konsumen Miniso Sunrise Mall Mojokerto
This study aims to determine the effect of Service Quality, Price Discount, Store Atmosphere on Impulsive Purchases with Shopping Emotion as an Intervening Variable on Consumers of Miniso Sunrise Mall Mojokerto. This research uses quantitative research. The sample used includes 200 respondents. Samples were taken using total sampling technique. The data analysis technique used is PLS-SEM using the SmartPLS 3.2.9 program. The results of this study prove that service quality has a positive and significant effect on impulse buying, price discounts have a positive and significant effect on impulsive purchases, store atmosphere has a positive and significant effect on impulse purchases, service quality has a positive and significant effect on shopping emotion, price discounts have a positive and significant effect on shopping emotion. significant effect on shopping emotion, store atmosphere has a positive and significant effect on shopping emotion, shopping emotion has a positive and significant effect on impulse buying, service quality has a positive and significant effect on impulse buying through shopping emotion, price discount has a positive and significant effect on impulsive buying through shopping emotion, and store atmosphere has a positive and significant effect on impulse buying through shopping emotion.
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