Whom Do I Ask? First-Time Postpartum Mothers in a Developing Economy

Abstract Background There is seemingly no clear path to obtain the relevant information during postpartum as there is limited understanding of the information-seeking behaviour of postpartum women in recent times and difficulty in getting adequate healthcare information in sub-Saharan Africa. In Ghana, numerous studies exist on information needs and information-seeking behaviour in the health sector, but none emphasized both the health information needs and information-seeking behaviour of postpartum women. Aim This study aimed to investigate the health information needs and the information-seeking behaviour of first-time postpartum mothers in the Sunyani Municipal Hospital in Ghana. Methods The study employed a cross-sectional survey which used a quantitative research approach and a convenience sampling technique to sample 139 first-time mothers using a questionnaire that is based on a scientific understanding of how people find and use information. Findings It was revealed that the majority of first-time mothers had experienced the need for health information and had adequate knowledge about health issues but inadequate or moderate knowledge of postpartum health issues. Their most preferred source of health information is the healthcare professional due to their trust in them, and first-time mothers also consulted other informal sources without proper evaluation. Conclusion The state of becoming a mother comes with its challenges, and as such, timely and accurate health information is needed to help curb these challenges. Through training and education, government and authorities can help protect postpartum mothers from harm.