Improving Content Analysis: Tools for Working with Undergraduate Research Assistants

ABSTRACT Undergraduate research assistants (URAs) perform important roles in many political scientists’ research projects. They serve as coauthors, survey respondents, and data collectors. Despite these roles, there is relatively little discussion about how best to train and manage URAs who are working on a common task: content coding. Drawing on insights from psychology, text analysis, and business management, as well as my own experience in managing a team of nine URAs, this article argues that supervisors should train URAs by pushing them to engage with their own mistakes. Via a series of simulation exercises, I also argue that supervisors—especially supervisors of small teams—should be concerned about the effects of errant post-training coding on data quality. Therefore, I contend that supervisors should utilize computational tools to monitor URA reliability in real time. I provide researchers with a new R package, ura , and a web-based application to implement these suggestions.