A89护理人员实习:不要忘记非技术技能

Jess Spencer, Carrie Hamilton, Jess Rimmer, Channine Clarke
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引用次数: 0

摘要

护理人员的模拟实习正在增加,一些组织以创新的方式进行这些实习,重点是将本科护理人员促进技能与同行评议技能相结合[1]。其他高等教育机构则侧重于通过模拟人体场景和虚拟现实驱动的学习来培养临床技能。有效的沟通技巧对护理人员来说是至关重要的,模拟实习为实践这些技能提供了机会。HCPC护理人员熟练程度标准非常注重沟通技巧[2];这一点,再加上我们对患者及其家属的责任,意味着这些技能的演练,不会被忽视,而不是技术技能的习得。一家基于模拟的教育提供商和一家高等教育机构共同为60名护理本科生创建了为期两天的模拟实习。制定情景内容是为了反映护理人员与之互动的广泛客户群:患者、亲属、旁观者、其他医疗保健和紧急服务专业人员,他们都来自不同的生命周期和不同的文化和社会背景。情景重点是:关怀、善良和同情、保密和坦率、支持同事、降级、保护、包容性、跨性别和性别多样性。场景开发由一系列医疗保健专业人员承担,并与经历过护理人员干预的非专业开发人员共同制作。演员在角色描述和升级方面接受了指导,简要介绍了学习成果,并在汇报和反馈技能方面具有必要的经验。每个学习成果都由学生在前后评估中对信心和能力进行评分。总的来说,学生们认为这次实习是一次有意义的学习机会。他们觉得能够考虑他们现有的知识,然后练习他们的技能,反思他们的态度。他们说自己对“真实”情况准备得更好了。学生们报告了能够停止、讨论和重新开始/恢复模拟的有用性。来自演员、同伴和辅导员的反馈被认为是一种增强,至关重要的是,与非专业开发人员共同制作场景,将他们的“真实”经验转化为学生的共鸣,创造了真正的学习机会。沟通是一项重要的急救技能;有证据表明,这些重要的技能,做得好,导致改善病人的结果和满意度,并减少医疗事故[3]。模拟实习是培养这些技能的重要组成部分,演员和经验丰富的辅导员的参与为学生的实践提供了一个安全的环境。这一举措为(与用户)共同制作场景以及高等教育机构与外部基于模拟的教育提供商之间的伙伴关系提供了有价值的见解。作者确认已符合研究行为和传播的所有相关伦理标准。提交作者确认已获得相关的伦理批准(如适用)。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A89 Paramedic placements: Let’s not forget the non-technical skills
Simulated placements for paramedics are increasing, with some organizations approaching these placements innovatively, focussing on combining undergraduate paramedic facilitation skills with peer reviewing skills [1]. Other HEIs focus on clinical skills with manikin scenario-simulations and on virtual reality driven learning. Effective communication skills are crucial for paramedics and simulated placements provide an opportunity to practice these skills. There is a heavy focus on communication skills in the HCPC Standards of Proficiency for Paramedics [2]; this, combined with our responsibilities to patients and their relatives means that rehearsal of these skills, are not overlooked in preference to technical skill acquisition. A simulation-based education provider and an HEI, co-created a two-day simulated placement for 60 paramedic undergraduates. The scenario content was developed to reflect the broad client base paramedics interact with: patients, relatives, by-standers, other healthcare, and emergency service professionals, all from across the life span and from different cultural and social backgrounds. The scenario focus was: care, kindness and compassion, confidentiality and candour, supporting colleagues, de-escalation, safeguarding, inclusivity, and transgender and gender diversity. Scenario development was undertaken by a range of healthcare professionals, and co-produced with lay developers, people who had experienced paramedic intervention. Actors were coached in role depiction and escalation, briefed regarding the learning outcomes, and had the pre-requisite experience in debriefing and feedback skills. Each learning outcome was scored by the students, for confidence and ability, in a pre-post evaluation. Overall students evaluated the placement as a meaningful learning opportunity. They felt able to consider their existing knowledge, then practice their skills and reflect on their attitudes. They described feeling better prepared for ‘real’ situations. Students reported the usefulness of being able to stop, discuss and restart/resume the simulation. Feedback from actors, peers and facilitators was described as an enhancement, and crucially, the co-production of the scenarios with lay developers, translating their ‘real’ experiences resonated with the students creating genuine, authentic learning opportunities. Communicating is a vital paramedic skill; evidence demonstrates that these vital skills, done well, lead to improved patient outcomes and satisfaction, and a reduction of medical errors [3]. Simulated placements are an essential ingredient in developing these skills and the involvement of actors and experienced facilitators provides a safe environment for students to practice. This initiative provides valuable insights into the co-production of scenarios (with users) and partnerships between HEIs and external simulation-based education providers. Authors confirm that all relevant ethical standards for research conduct and dissemination have been met. The submitting author confirms that relevant ethical approval was granted, if applicable.
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