确定心理健康照护者疲劳和倦怠的来源和影响:一种定性方法

Fitriana Kurniasari Solikhah
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摘要

前言:确定与工作相关的问题,以帮助心理健康护理人员确定护理人员倦怠的来源和影响;在参与者与工作场所中确定的压力来源之间建立对话,以解决确定的问题;并向当地卫生服务机构提出建议,以预防和管理心理健康护理人员的压力源。建议的研究将有助于该部门通过查明护理人员倦怠和精神卫生护理职业倦怠的原因,并为这些原因提供解决方案。方法:采用滚雪球法招募20名有经验的注册护理员作为心理健康护理人员,并采用方便抽样的方式对有兴趣寻找护理人员倦怠和工作倦怠原因的研究对象进行调查。采用半结构化访谈的方式收集数据,利用相对影响的问题帮助客户关注自身之外的因素来解决问题。结果:情绪压力和倦怠是研究倦怠对心理健康护理人员在不同环境下的影响的首要主题:工作不安全感和劳动休闲化;管理和制度问题;工作性质的挑战;资源和服务不足;其他保健方面的问题;激进和犯罪的消费者;轻视消费者和照顾者。结论:工作的身体和情绪约束均对心理健康照护者的照顾者倦怠有影响。研究表明,员工在工作场所处理和应对压力的能力会受到压力的负面影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Identifying the sources and impacts of caregiver fatigue and burnout among mental health caregivers: A qualitative approach
Introduction: To identify work-related issues to assist mental health caregivers in identifying sources and effects of caregiver burnout; to establish a dialogue between the participants and identified sources of stress in the workplace to address identified problems; and to make recommendations to local area health services to prevent and manage stressors in a mental health caregiver practice. The proposed study will help the sector by pinpointing the causes of caregiver burnout and burnout in the mental health caregiving profession and offering solutions to those causes. Method: 20 experienced registered caregivers working as mental health caregivers were recruited using the snowball method, and convenience sampling was used to target study participants interested in finding reasons for caregiver burnout and burnout at work. Semi-structured interviews were used to collect data, in which questions about relative impact are used to help clients focus on factors outside themselves to solve problems. Results: Emotional stress and burnout are the overarching themes of studies conducted on the effects of burnout on mental health caregivers in various settings: job insecurity and labor casualization; problems with management and systems; challenges with the nature of work; inadequate resources and services; problems with other health care; aggressive and criminal consumers; and belittling consumers and caregivers. Conclusion: The physical and emotional constraints of work all contribute to mental health caregivers’ experiences of caregiver burnout. Employees’ ability to deal with and respond to pressure in the workplace has been shown to be negatively affected by stress.
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