Why are these publications missing? Uncovering the reasons behind the exclusion of documents in free-access scholarly databases

This study analyses the coverage of seven free-access bibliographic databases (Crossref, Dimensions—non-subscription version, Google Scholar, Lens, Microsoft Academic, Scilit, and Semantic Scholar) to identify the potential reasons that might cause the exclusion of scholarly documents and how they could influence coverage. To do this, 116 k randomly selected bibliographic records from Crossref were used as a baseline. API endpoints and web scraping were used to query each database. The results show that coverage differences are mainly caused by the way each service builds their databases. While classic bibliographic databases ingest almost the exact same content from Crossref (Lens and Scilit miss 0.1% and 0.2% of the records, respectively), academic search engines present lower coverage (Google Scholar does not find: 9.8%, Semantic Scholar: 10%, and Microsoft Academic: 12%). Coverage differences are mainly attributed to external factors, such as web accessibility and robot exclusion policies (39.2%–46%), and internal requirements that exclude secondary content (6.5%–11.6%). In the case of Dimensions, the only classic bibliographic database with the lowest coverage (7.6%), internal selection criteria such as the indexation of full books instead of book chapters (65%) and the exclusion of secondary content (15%) are the main motives of missing publications.