潮流发色感知与消费者创新对美容服务消费价值的影响

Hwa-Eun Lee, Yeon-Sook Song
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摘要

目前,美容行业的竞争非常激烈,有相当大的红海。特别是,由于最近的经济不景气,很多美容院的销售额正在减少。因此,美发沙龙需要有差异化的管理和营销策略。收集的数据采用SPSS 28.0软件进行分析。对居住在大田市和世宗市的10 ~ 40岁以上人群进行的“发型颜色感知和消费者革新对美容服务消费价值的影响”调查结果如下。趋势发色感知的子域为积极感知(M=3.66)和消极感知(M=2.92),消费者创新的子域为社会创新(M=3.27)和享乐创新(M=3.53),消费价值的子域为经济因素(M=3.13)、社会因素(M=3.51)和个人因素(M=3.65)。研究发现,对流行发色的积极和消极看法都会受到经济、社会和个人因素的影响,从而影响消费价值。消费者的社会创新和享乐创新对经济因素的消费价值具有正(+)作用,而享乐创新对社会因素和个人因素的消费价值具有正(+)作用。因此,证实趋势发色感知和消费者创新越高,影响美容服务消费价值的变量越多,并根据本研究结果,有望帮助振兴美容行业。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect of Trend Hair Color Perception and Consumer Innovation on the Consumption Value of Beauty Service
Currently, the beauty industry is becoming very competitive with considerable red ocean. In particular, sales of many beauty salons are decreasing due to the recent economic recession. Therefore, differentiated management and marketing strategies for hair salons are needed. The collected data were analyzed using the SPSS 28.0 program. The results of a survey on the effects of hair trend color perception and consumer innovation on the consumption value of beauty services for people in their 10s to 40s or older living in Daejeon Metropolitan City and Sejong City are as follows. The sub-domains of trend hair color perception were positive perception (M=3.66) and negative perception (M=2.92), and the sub-domains of consumer innovation were social innovation (M=3.27) and hedonic innovation (M=3.53), and the sub-domains of consumption value were economic factors (M=3.13), social factors (M=3.51), and personal factors (M=3.65). Both positive and negative perceptions of trend hair color were found to affect consumption value by economic, social and personal factors. Consumers' social and hedonic innovation had a positive(+) effect on consumption value by economic factors, and hedonic innovation had a positive(+) effect on consumption value by social and personal factors. Therefore, it was confirmed that the higher the trend hair color perception and consumer innovation, the more variables affect the consumption value of beauty services, and based on the results of this study, it is expected to help revitalize the beauty industry.
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