Larry Williams, Daniel Kuchinka, Lori Daniels, S. Whitaker
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QUANTITATIVE ANALYSIS OF WORKPLACE BULLYING AND BURNOUT AMONG EMPLOYEES IN HIGHER EDUCATION
ABSTRACT A quantitative correlational design was used to determine the relationship between workplace bullying and burnout among employees in higher education. The Negative Acts Questionnaire-Revised (NAQ-R) was used to assess bullying and the Maslach Burnout Inventory Educational Survey (MBI-ES) measured burnout. Participants (N = 131) were employees who worked in academic positions including administration, faculty, and support services. The results indicated that the three factors of workplace bullying were significantly correlated with emotional exhaustion and depersonalization, and negatively correlated with personal accomplishment. Additional findings showed that employees had more frequency of top-down bullying than lateral and upwards bullying. These findings indicated that workplace bullying, and burnout could happen to anyone in academia, regardless of position or status. Keywords workplace bullying, burnout, higher education, toxicity
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