通过游戏化能力推动品牌众筹:来自两个新兴市场的见解

Muhammad Zahid Nawaz, Shahid Nawaz, Francisco Guzman
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引用次数: 1

摘要

通过品牌的社交媒体平台发起的品牌众筹可以提供无数的众筹和品牌利益,例如加强品牌的社交网络,验证产品发布,产生大量曝光和促进共同创造。游戏化将品牌众筹定位为一种令人兴奋和快乐的活动,更深入地吸引消费者。本文以资源基础理论、计划行为理论和服务主导逻辑为基础,结合中国和印度这两个新兴市场的视角,为成熟品牌构建品牌众筹框架。设计/方法/方法采用演绎横断面设计从中国(n = 826)和印度(n = 358)的知名品牌(例如小米)社交媒体粉丝中收集数据,并通过PLSc-SEM进行分析。研究结果表明,社交媒体品牌参与是品牌众筹参与的前提,品牌众筹意愿是品牌忠诚度的预测因子,而游戏化是技术导向型社会中品牌忠诚度的重要调节因子。本文开发了一个品牌众筹框架,为知名品牌如何利用众筹来加强其新产品开发过程提供了见解。研究结果有助于社交媒体品牌参与、众筹、游戏化和新兴市场文献。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Brand crowdfunding using followers boosted through gamification affordances: insights from two emerging markets
Purpose Brand crowdfunding, launched through brands’ social media platforms, can provide a myriad of crowdfunding and branding benefits, such as strengthening brands’ social networks, validating product launches, generating mass exposure and enabling cocreation. Gamification positions brand crowdfunding as an exciting and joyful activity that more deeply engages prosumers. Anchored on resource-based theory, theory of planned behavior and service-dominant logic, this paper aims to develop a brand crowdfunding framework for established brands with insights from two emerging markets: China and India. Design/methodology/approach A deductive cross-sectional design is used to gather data from an established brand’s (e.g. Xiaomi) social media followers in China ( n = 826) and India ( n = 358), which is analyzed through PLSc-SEM. Findings The results reveal that social media brand engagement is an antecedent of brand crowdfunding participation, brand crowdfunding intention is a predictor of brand loyalty and gamification is a significant moderator in technology-oriented societies. Originality/value The paper develops a brand crowdfunding framework that provides insights on how established brands can leverage crowdfunding to enhance their new product development process. The results contribute to the social media brand engagement, crowdfunding, gamification and emerging markets literature.
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